Customer Service

**Responsibilities**: - RM500 - to - RM5000Benefits

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

**Requirements**: - Possess minimum SPM or equivalent. - At least 1 year(s) of working experience in the related field is required for this position. - Able to communicate in English, Bahasa Malaysia and Mandarin. - 5 Full-Time position(s) available. **Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with...

**Basic Salary + Incentive can earn up to RM6,000 per month!!!** **Location - Old Klang Road** **Job Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical &...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

Customer Service & Operations Manager ID:571156,000 MYR ~ 8,000 MYRLocation: KL SentralOverviewWe are seeking a Customer Service & Operations Manager to oversee our customer service team and enhance user engagement through effective strategies.Job DescriptionDevelop and implement customer segmentation strategies to enhance user experience and...

**About us** STS Internet Technology Sdn. Bhd. is an emerging brand management company that partners with a wide range of brands to carry out wholesale and retail business both online and offline. Our mission is to help brands maximize their presence and sales through strategic management, innovative marketing, and exceptional customer service. We bring...

**Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. **Working Location**: Prima 1, Block 3507, Jalan...

**Requirements**: - SPM/STPM or equivalent certificate holders with at least 5 years of work experience - Diploma / Advanced Diploma holders with at least 2 years of work experience - Degree Fresh welcome to apply - Possesses good communication skills (verbal and written English), additional Mandarin verbal ability will be an added advantage - This is 24/7...