Service Delivery Manager

2 weeks ago


Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

Job Title:
Service Delivery Manager

**Job Description**:
About dentsu international:
Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.

Visit our website to discover more about what we do:
What your typical day will look like:
- Maintains positive relationships with internal customers- Ensures the service delivered meets the service level agreements and fix it where it doesn’t- Identifies customer needs within the business context and address feedback- Determines ways to reduce costs without sacrificing customer satisfaction- Builds partnerships with the delivery teams to identify solutions for issues that arise

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you.

Next Steps

LI-SB1

LI-HYBRID

**Location**:
Kuala Lumpur

Brand:
Dentsu Apac

Time Type:
Full time

Contract Type:
Permanent



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