Customer Service Coordinator

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...

Description and Requirements Job Summary The Service Coordinator is a key member of the Service management office supporting the Service Delivery Manager in customer account management. The roles includes but is not limited to Order Forecast, Order Deployment and Delivery, Customer Billing. This position requires to handle communications with...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**Position**: Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and Stationery) **Salary Range**: RM 2,500 - RM 3,500 **Working Hours **:Monday - Friday / 8.30 a.m - 6 p.m **Responsibilities** - To attend customers enquiries and handle customers’ complaints to ensure...

Job Description Customer Service - To prepare, check and compile all invoices for on time submission to customers.  - To monitor invoice details and payment process with customers.  - To follow-up on overdue and get timely reaction from customers.  - To check customer's portal system (Proton & Honda, Toyota) and submit e-invoice if applicable. -...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

MAIN PURPOSE OF ROLEResponsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that distributor...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims proactively, report analysis...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. - Handle all delivery-related documentation; ensure accurate order fulfillment and timely delivery. - Pack and arrange delivery of goods. - Ensure proper control in PO, inventory, and quote submission. We are the leading...

**Operational Management** - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit requirements are...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Job Descriptions**: - Coordinate and liaise with sales team for new business implementation, claims and/or disputes/issues. - Responsible for quotation handling including costing and pricing. - Keep regular contact with customers to maintain good relationships and provide advice to their enquiries. - Develop and manage business development procedures and...

Strong Leadership Skills: The coordinator should possess leadership qualities to effectively manage and supervise branch operations, guide and support the staff, and drive overall performance. Excellent Communication: Effective communication is crucial in this role to liaise with branch teams, collaborate with stakeholders, and interact with customers....

Responsibilities: - Coordinate for process daily order received from sales. - Liaise with forwarders and shipping agents for import shipment and coordinate with shipper for shipment arrangement. - Support for Issuance of Purchase Order to factory for new order. - Responsible for all the reports submission upon monthly closing completed. - Supervise and...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

_ **Responsibilities**:_ Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question and responding to complaints from customer. At the same time, assisting marketing department to ensure the smooth of event and activities. **Description** - To assist in sourcing quotations. - To...