Marketing and Communications Executive

7 months ago


Kuala Lumpur, Malaysia Algo Technologies Pte. Ltd. Full time

**Scope of Work**:

- Customer Delight:

- Provide exceptional customer service for customer satisfaction.
- Stakeholder Communication:

- Coordinate with stakeholders for timely query resolution.
- Feedback Loop:

- Actively gather and provide feedback to enhance service and product offerings.
- Sales Channel Management:

- Monitor e-commerce activities for a seamless customer journey.
- Order Management and Fulfillment:

- Handle end-to-end order management and coordinate with 3PL partners for efficient fulfillment.
- Product Listings and Marketing:

- Support new product listings and marketing campaigns.
- Inventory Management:

- Monitor inventory levels to optimize product availability.
- 3PL Coordination:

- Collaborate with 3PL partners for accurate goods handling.
- Ad-hoc Projects:

- Undertake projects as required, showcasing adaptability.

**; Requirements**:
- Minimum 2 years of experience in operating ecommerce channels (preference given to Amazon, Lazada, Shopee and Shopify)
- Google Analytics and AdWords certifications are advantageous.
- Proven experience working as a digital marketing consultant.
- Sound knowledge of lead generation, digital marketing tools, social media platforms, and SEO best practices.
- The ability to analyze large amounts of data.
- Strong analytical and problem-solving skills.
- Outstanding organizational and time management skills.
- Experience in running platform campaigns and marketing tools
- Experience in inventory management
- Good communications skills, can write and read English, Chinese (Cantonese and Mandarin).



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