Hostess
3 days ago
A Hostess is responsible for making sure that the customer has the best possible experience. Your day-to-day duties and responsibilities depend on the particular restaurant or cafe and generally include:
- Managing bookings, either in person, over the phone, or online.
- Providing waiting times to customers who are not pre-booked.
- Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding.
- Providing a point of contact for customer feedback and helping to resolve any customer issues.
- Providing personalised service and assistance for large parties of guests and VIPs.
- Ensuring cleanliness and hygiene standards are met in the front of house area.
**Job Requirements**:
- Ability to deal with customer requests in a timely and positive manner.
- Self-motivation and positivity to greet guests warmly regardless of the time of day.
- Teamwork skills to help take on tasks outside of their specific job description and to help other team members with service.
- Computer literacy skill.
- Minimum SPM or equivalent.
- Must be able to speak, read and write in English, and Bahasa Malaysia.
- Minimum of 1 year work experience in Hospitality industry.
- Willing to work at Menara SuezCap
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,500.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Performance bonus
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