Customer Experience Executive

5 months ago


Kuala Lumpur, Malaysia Timesconsult (Recruitment Firm) Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided
- On-the-job training
- Company perks
- Safe work environment
- Growth opportunities

**WHY JOIN US?**
- **MNC with regoinal exposure**:

- **Monthly intake and quick interview arrangement**:

- **Contact Centre Environment with training provided**:

- **5 working days per week**:

- **Shift Allowance up to RM1400 per month**:

- **Degree fresh graduate are welcome to apply**

**Responsibilities**:

- Answer calls to clients and address their needs, complaints, or other issues with products or services.
- Respond efficiently and accurately to clients, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Strive to achieve key performance indicators.

**Requirements**:

- Ability to work under pressure and independently.
- **Willing to work on 24/7 rotational shifts and weekend.**:

- Strong command of spoken and written English.

**Salary**: RM2,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Reasonable Expected Salary range



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