Assistant Outlet Manager

3 weeks ago


Bintulu, Malaysia YHY Intelligent Group Sdn Bhd Full time

**Operational Management**:

- Work together with the Operation Manager in the planning of sales, purchase, manpower, shift schedule and all matters related to Outlet.
- Manage day-to-day operations of the karaoke outlet and all departments (Frontline, Housekeeping & Maintenance, Kitchen) based on Operation Manual Book.
- Ensure venue, facilities and equipment are well-maintained and in working order.
- Assist Management to create or develop new standard procedures to the company.
- Prepare Monthly report and present it to Top Management.
- **Staff Supervision, Training and Team KPI Target**:

- Work closely with the Human Resources personnel to train, develop, hire, retain and terminate non-performing team member.
- Schedule and supervise staff to ensure optimal coverage during peak hours.
- Conduct regular training sessions to enhance staff performance and product knowledge.
- Work closely with all Department Supervisors to achieve Team KPI Target on weekly, monthly, quarterly and annually target.
- **Revenue and Profit Target**:

- Meet or exceed sales targets and contribute to overall revenue growth.
- Collaborate with the management team to develop and implement sales strategies.
- Monitor and analyze sales reports to identify opportunities for growth.
- **Inventory Management**:

- Oversee inventory control, ensuring proper stock levels of consumables and supplies.
- Conduct regular stock checks and coordinate with suppliers for timely replenishment.
- **Safety and Compliance**:

- Ensure compliance with health and safety regulations.
- Implement and enforce security protocols to safeguard customers and staff.
- **Event Coordination**:

- Work closely with the Sales & Marketing personnel to plan and implement new ideas, menu specification and special events to ensure success.
- Assist in planning and coordinating special events and promotions with Sales and Marketing personnel together with Frontline, Housekeeping & Maintenance and Kitchen Department.
- Collaborate with marketing teams to drive foot traffic and increase business visibility.
- **Audit Inspection**:

- Doing daily, weekly and monthly audit and completed all reports needed by the Management for CrazyMic outlet.
- Responsible for protecting the Outlet’s assets from misuse, loss, damage or theft.
- **Accurate Communication**:

- Ensure all information from Management is passed on to the team members accurately.

**5. **Administration**:

- Ensure the policies and procedures stated in the Operation Manual Book are enforced.
- Keep track of the expiry date of licenses and ensure all licenses are renewed such as Trade License, Entertainment License and etc.
- **Finance, Budget and Procurement**:

- Responsible to ensure income, budget and control cost of the Outlet to achieve goals and sales target and minimize expenditures.
- Plan and manage the expenditure and budget setting each year.
- Preparing Company’s Outlet sales reports and business plan to be presented to the Top Management on a monthly and quarterly basis.
- Ensure daily sales collection bank-in to the Company’s bank account and reported to Sales Group chat.
- Ensure sufficient stock levels and stock control at all times.
- Provide analysis on stock and sales, highlighting and acting on any anomalies.
- Keeping financial records of purchases and sales.
- Research at least three (3) quotations and out-sourcing supplier and contractor
- Ensure to records all invoice transactions into DynaMod System.

**7. **Succession Planning**:
Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental pay types:

- Performance bonus

Application Deadline: 04/30/2024
Expected Start Date: 04/17/2024


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