Customer Service Officer

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management. To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peers Dealing with local & overseas customers for...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Malaysia citizen. Consultant in charge: Ms. Yean Contact Number: 07-2233228 **Job Types**:...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

**CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE** - Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis. - Monitoring booking to avoid last-minute cancellations and incurred charges. - Monitoring Export Container Movement. - Monitoring Export Customs Clearance with the appointed...

**Key Responsibilities and Accountabilities** - All activities concerning the receiving of pre alert, creation, processing and handling of an inbound shipment (i.e: Arrival Notice, Delivery Order, Invoice, LOI & Manifest). - Liase with carrier, local & overseas agent for shipment update status & releasing Delivery order. - Coordinate with warehouse operation...

To respond to customer enquiry and provide the necessary port info & job quotation. - To coordinate for outport job such as vessel calling Melaka, Port Dickson, Kuantan, Lumut, Port Klang by liaising & coordinating with our appointed sub agents. - To ensure FDA’s are completed & sent timely as customer requirements. - To liaise with company vendors,...

**Location: Office is based in Taman Molek** **Working hours: 9.30am - 6.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid...

**Location: Office is based in Jalan Molek 1/9, Taman Molek** **Working hours: 9.30am - 6.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities...

**Responsibilities**: - Receive and maintain bookings from customers (Booking lists). - Prepare monthly shipping shipment schedule. - Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target. - Follow up call & send a reminder to the customer of dateline shipment. - Provide...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

**Posting on behalf of our client**: If you have sales or customer service experience and excel in interacting with customers, you might be the person we're looking for! We are an Education Group and is currently hiring for language center managers. **We offer**: - Two day off: Providing you with more time to spend with family and friends, enjoying life. -...

Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc - PM / Cal for all level equipment - Installation of equipment - Attend to break-fix and customer technical issue - Attend to customers' technical inquiries and provide technical support to ensure...

Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.) - Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. - Achieve desirable Net Promoter Score (NPS) by providing exceptional...

Ensure order and invoice accuracy - Perform basic customer service functions, like answering questions or responding to inquiries - Manage order delivery timeliness - Compile sales reports and monitor sales efforts - Become experts on company product and service offerings - Invoice clients and process payments - Update databases and customer records -...

Developing good relationships and marketing our services to clients. - Advertising vacancies appropriately by drafting and placing adverts in a wide range of media. - Administrative work, Data Entry, Sorting out data and documentation, Data Mining. - Assisting recruitment consultants and management by performing day-to-day ad hoc tasks. - Carry out internal...

**Responsibilities**: - Familiar and possess experience managing e-commerce platform such as Lazada and Shopee. - Handle E-Commerce daily operations including: product listing, content management, inventory, order fulfilment and customer enquiries. - Plan, schedule and coordinate activities related to marketing campaign. - Constantly updating the product...

To handle all customer enquiry, order and complaints - To maintain office documents and files - To prepare invoice, purchase order, delivery order - To monitor stock level for JB Branch - To arrange transporter for delivery - To support Products Specialists Team on daily sales activity - To wash demo PAP mask - Support Sales and Technical Department with...

Healthy with no physical or medical condition that restraints from driving with valid competent driving license (Full D license) - Patient and soft spoken. - Presentable outlook and smart savvy dress code. - Dependable and knows how to manage time properly - Responsible on work (driving safely and passenger / vehicle safety) and off work (able to standby) -...

Job Scopes - Complete daily sales activity - To achieve sales target and monthly KPI set by the management - Looking for new customer and develop new market - Build rapport and service with current customers Job Responsibility - Min 1 year sales experience - Fluent in English, Mandarin and Bahasa Melayu (preferred) - Have own transport **Job Types**:...