Customer Service Officer

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management.To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peersDealing with local & overseas customers for export...

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management. To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peers Dealing with local & overseas customers for...

Response to customer inquiries about products and services. Understand the issue customer facing on their device, provide basic advice. Process log in device and note down the details of the issue feedback by customer to support technician diagnosis. Provide customer basic trouble shooting hardware and software issues. Follow standard processes and...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Malaysia citizen. Consultant in charge: Ms. Yean Contact Number: 07-2233228 **Job Types**:...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. Plan delivery schedule and manage logistics arrangement to customers. Handle complex customer issues and escalated complaints/ calls. Resolve customers' complaints in accordance with company's policies and refer to...

The Customer Service Representative is the engine of Logistics Worldwide Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS Handling daily jobs for both import and export shipments (ie:Bill of Lading, Arrival Notice, Invoices & Manifest) Handling any document inquiries from internal/ external customers. Provide excellent customer service in export and import operations,...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. Plan delivery schedule and manage logistics arrangement to customers. Handle complex customer issues and escalated complaints/ calls. Resolve customers' complaints in accordance with company's policies and refer to...

**About the role** Coordinate the customs documentation and clearance tasks at branch level **What you will be doing** **Custom Declaration** - Accepting and checking the instructions, information, and documents that enable the customs declaration to be made, in compliance with the regulations - Determining and assigning a classification in accordance...

The Customer Service Representative is the engine of Logistics Worldwide! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...

**CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE** - Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis. - Monitoring booking to avoid last-minute cancellations and incurred charges. - Monitoring Export Container Movement. - Monitoring Export Customs Clearance with the appointed...

Vessel Operation in Port Klang (container, tanker, passenger) Arrange transportation for crew change Prepare expenses for crew vessel Prepare OK To Board for crew change Prepare Bill of Lading and declaration K5, for export in emanifest Collect Bill of Lading and declaration K4, for import in emanifest Book Hotel for crew change Submit Line up for all Port...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

Required skill(s): Microsoft Office (Microsoft Office -(Excel, Words)Salary: RM1, RM3,000.00 per monthBenefits: Maternity leaveSchedule: Day shiftSupplemental pay types: Yearly bonusCOVID-19 considerations:All customer & staff need wearing mask & using handsanticerAbility to commute/relocate: Taman Molek: Reliably commute or planning to relocate before...

**Key Responsibilities and Accountabilities** - All activities concerning the receiving of pre alert, creation, processing and handling of an inbound shipment (i.e: Arrival Notice, Delivery Order, Invoice, LOI & Manifest). - Liase with carrier, local & overseas agent for shipment update status & releasing Delivery order. - Coordinate with warehouse operation...

Key Responsibilities and Accountabilities All activities concerning the receiving of pre alert, creation, processing and handling of an inbound shipment (ie:Arrival Notice, Delivery Order, Invoice, LOI & Manifest). Liase with carrier, local & overseas agent for shipment update status & releasing Delivery order. Coordinate with warehouse operation team (JPL)...

Required skill(s): Microsoft Office (Microsoft Office -(Excel, Words) **Salary**: RM1,500.00 - RM3,000.00 per month **Benefits**: - Maternity leave Schedule: - Day shift Supplemental pay types: - Yearly bonus COVID-19 considerations: All customer & staff need wearing mask & using handsanticer Ability to commute/relocate: - Taman Molek: Reliably...

Job descriptionWarehouse Customer Service OfficerSenai, JohorWhat does a Warehouse Customer Service Officer job description include? Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. Complies with federal, state, and local warehousing, material...