Customer Service Officer

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management. To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peers Dealing with local & overseas customers for...

To handle both import and export shipments. - To handle both airfreight - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, Pre - Alert, Shipping Instruction, and billing for the shipments. - To follow up shipment status closely and ensure timely delivery. Job Requirement: - Required language(s): Bahasa Malaysia,...

**About the role** Coordinate the customs documentation and clearance tasks at branch level **What you will be doing** **Custom Declaration** - Accepting and checking the instructions, information, and documents that enable the customs declaration to be made, in compliance with the regulations - Determining and assigning a classification in accordance...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

**CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE** - Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis. - Monitoring booking to avoid last-minute cancellations and incurred charges. - Monitoring Export Container Movement. - Monitoring Export Customs Clearance with the appointed...

**Key Responsibilities and Accountabilities** - All activities concerning the receiving of pre alert, creation, processing and handling of an inbound shipment (i.e: Arrival Notice, Delivery Order, Invoice, LOI & Manifest). - Liase with carrier, local & overseas agent for shipment update status & releasing Delivery order. - Coordinate with warehouse operation...

**Desired Outcomes** Ø PM / Cal for all Process, ANA Chem & Labtech equipment. Ø Installation of equipment Ø Cross Lead & trusted advisor Ø Attend to break-fix and customer technical issue Ø Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, calibration, verification, etc Ø Attend...

Job Title: Customer Service OfficerLocation: Senai, Johor BahruCompany Overview:A global precision engineering company, specializing in delivering high-quality manufacturing solutions for various industries. They are looking for a Customer Service Officer to manage client relationships, ensure customer satisfaction, and handle inquiries efficiently.Key...

To respond to customer enquiry and provide the necessary port info & job quotation. - To coordinate for outport job such as vessel calling Melaka, Port Dickson, Kuantan, Lumut, Port Klang by liaising & coordinating with our appointed sub agents. - To ensure FDA’s are completed & sent timely as customer requirements. - To liaise with company vendors,...

**Location: Office is based in Taman Molek** **Working hours: 9.30am - 6.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid...

**Location: Office is based in Jalan Molek 1/9, Taman Molek** **Working hours: 9.30am - 6.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities...

Job Title: Customer Service RepresentativeLocation: Senai, Johor BahruCompany Overview:A global precision engineering company, specializing in delivering high-quality manufacturing solutions for various industries. They are looking for a Customer Service Representative to manage client relationships, ensure customer satisfaction, and handle inquiries...

**Responsibilities**: - Receive and maintain bookings from customers (Booking lists). - Prepare monthly shipping shipment schedule. - Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target. - Follow up call & send a reminder to the customer of dateline shipment. - Provide...

Job Title: Senior Customer Service OfficerLocation: Senai, Johor BahruCompany Overview:This leading manufacturing company specializes in precision engineering and innovative technology solutions for various industries. They are seeking a Senior Customer Service Officer to lead and enhance customer service operations, ensuring the highest level of...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

**Posting on behalf of our client**: If you have sales or customer service experience and excel in interacting with customers, you might be the person we're looking for! We are an Education Group and is currently hiring for language center managers. **We offer**: - Two day off: Providing you with more time to spend with family and friends, enjoying life. -...

Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc - PM / Cal for all level equipment - Installation of equipment - Attend to break-fix and customer technical issue - Attend to customers' technical inquiries and provide technical support to ensure...

**Responsibilities**: - Familiar and possess experience managing popular social media platform such as TikTok. - Handle product listing, content management, inventory, order fulfilment and customer enquiries. - Plan, schedule and coordinate activities related to marketing campaign. - Constantly updating the product listing to meet the seasonal and market...

Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.) - Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. - Achieve desirable Net Promoter Score (NPS) by providing exceptional...