Customer Service Import
6 months ago
FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS
- Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest)
- Handling any document inquiries from internal/ external customers.
- Provide excellent customer service in export and import operations, proactive in arranging and coordinating with customers on all shipping relevant matters.
- Coordinate with freight forwarders and coordinate internally for import/export shipments
- Inventory tracking and control
- To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operator.
**Education**:
- SPM/STPM/Fresh Grad (preferred)
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
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