Customer Service Import

6 months ago


Taman Molek, Malaysia Ardent Forwarding (M) Sdn Bhd Full time

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS
- Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest)
- Handling any document inquiries from internal/ external customers.
- Provide excellent customer service in export and import operations, proactive in arranging and coordinating with customers on all shipping relevant matters.
- Coordinate with freight forwarders and coordinate internally for import/export shipments
- Inventory tracking and control
- To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operator.

**Education**:

- SPM/STPM/Fresh Grad (preferred)

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)



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