E-commerce Executive

3 hours ago


Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time

**Responsibilities**:

- Execute division policy and ensure full adoption and comply with workflow or standard operation procedures.
- Responsible for operational tasks which include update various products information, features and images within our e-commerce platform, process online order, follow up returns, campaign planning, reporting, etc.
- Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
- Manage all online activity in relation to sales and reporting.
- Meet group sales target as set by the Management.
- To undertake any ad-hoc assignments as and when required.

**Requirements**:

- Required language(s): Bahasa Malaysia, English.
- Preferred language(s): Chinese
- Able to work independently, full responsibility and with minimum supervision.
- Positive attitude and self-motivated.
- Fresh graduates are welcome to apply.
- Applicants must be willing to work in Ipoh, Perak.

**Benefits**:

- Basic salary+ Allowances
- KPI Rewards
- EPF, SOCSO &EIS
- Annual Leave/ Medical Leave/ Medical Claim
- Staff Purchase Scheme
- Product Training: Apple/ Intel/ Microsoft/ APC, etc
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review
- Twice per year

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)
- Bahasa Malaysia (preferred)



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