Customer Service Pm Night Shift

**What will we be expecting you to do?** - Work with team members to find potential customers and meet company monthly standard - Documents client’s information including phone number, address, and call history - Respond to forthcoming inquiries regarding USA FDA, Process Certification, Product Certification, and Training through phone calls - Ready to...

**Responsibilities** - Monitor and respond to the alarm signals within service level targets. - Handle all Inbound/ Outbound calls bi-lingually and effectively. - Provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner. - Assign out all jobs requested by customer to respective departments for further...

**Whom are we looking for?** - Excellent command of English in both verbal and written communication. - Technical skills and computer knowledge with hands-on mentality. - Excellent soft skills, verbal and written communication skills. - Excellent listening skills. - Ability to de-escalate calls in an effective manner. - Ability to assess the customer and...

**Job description** - Basic Salary - RM1600 - Attendance allowance : RM100 - Night Shift allowance : RM100 - Location : Kenanga International (Bukit Bintang/Raja Chulan/KLCC station) - Working hours : 8.30am - 5.30pm | 9pm - 6am **ROLES AND RESPONSIBILITIES** - Perform operational responsibilities for business process outsourcing projects assigned by the...

**DUTIES, RESPONSIBILITIES AND AUTHORITIES**: 1. To ensure steam boiler running efficiently and continuous steam supply to production. 2. To perform rectification and troubleshooting on steam boiler. 3. To perform preventive maintenance and minor repair on steam boiler. 4. To perform water chemical treatment program on steam boiler. 5. To perform daily...

BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

**Highlights**: - Friendly colleagues and a positive work environment. - Rapid and stable company expansion. - Convenient access to nearby public transport. - Smart Casual dress code. **Responsibilities**: - Efficiently resolve customer complaints by coordinating with internal teams and ensuring timely resolution. - Analyze customer feedback to identify...

Night Manager will represent the Management during the night. The Night Manager also assists the Front Office Managerin all aspects of the department including but not limited to operations, planning, and staffing in accordance with hotelpolicies and procedures. - Manage and monitor activities of all employees in the Front Office departmentmaking sure they...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

**Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...

**Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...

**Requirements**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year; - Stable internet connection; -...

Designation: Customer Service Executive - Banking Location: Menara UOB (nearby Masjid Jamek) Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pm Salary package: RM 2500 - RM 2800 upon your interview performance Term and Contract: 3 months contract Job Responsibilities: Assisting customers with inquiries: Responding...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

**What you'll do**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service process. -...

**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...