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客户服务助理 Customer Care Assistant
1 week ago
**加入我们!客户服务助理**
**工作职责:**
- 迅速响应并解答学员的咨询与问题,确保提供高效率的解决方案。
- 协助学员完成报名流程,提供课程信息和日程安排等支持。
- 维护客户数据库,准确记录学员信息及反馈。
**必备工作态度:**
- 敬业:对于个人成长和学员需求有着积极的态度,勇于提供帮助。
- 耐心:耐心倾听学员问题,细致解答,确保他们获得满意答案。
- 团队合作:善于团队合作,协助同事解决问题,共同提升服务水平。
**待客之道:**
- 热情周到:以亲切的态度对待学员,提供专业、周到的服务。
- 主动解决问题:主动探索并提供解决方案,确保学员满意度。
**加入我们,共同致力于成就更多人的个人成长和成功!**
职位类型:全职
薪资: 每月RM2,600.00起
教育背景:
- Bachelor's (首选)
工作经验:
- 客户服务 / 销售: 1 年 (首选)
工作语言:
- 英文书写和会话 (必填)
- 流利的中文书写和会话能力 (必填)
工作地点:
- Sri Petaling (首选)
预期开始日期: 01/06/2024
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