Clinical Assistant 医师助理

6 months ago

Petaling Jaya, Malaysia Yong Kang Refresh Sdn Bhd Full time

Managing incoming calls courteously and assist in appointment scheduling.
- Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
- Assist TCM physicians in treatment handling and herbs dispensing
- Assist with various admistrative tasks such as system key in, filing and record maintaining.
- Keep the reception area, lobby and treatment rooms tidy and presentable.
- Stock taking and ordering to maintain optimal stock level
- Offer suitable treatment package recommendation to patients

**职位描述：**
- 礼貌地接听电话，并协助预约安排。
- 提供卓越的客户服务，迅速和专业地解答患者的疑问、关切和请求
- 协助中医师处理治疗和配药。
- 协助进行各种行政工作，如系统输入、文件归档和记录维护。
- 保持前台区域、大厅和治疗室的整洁和体面。
- 进行库存盘点和订单，以保持最佳库存水平。
- 向患者推荐适合的治疗方案。

**Job Requirements**:
**Job requirements**:

- SPM or equivalent education background
- Polite and friendly
- Proficient in using computer
- Good communication and interpersonal skills
- Strong attention to detail and accuracy
- Positive attitude and willingness to assist others.
- Willing to work on weekend or public holiday

**职位要求：**
- SPM或同等教育背景
- 礼貌友好
- 熟练使用电脑操作
- 良好的沟通和人际交往能力
- 注意细节和准确性
- 积极乐观，愿意帮助他人
- 愿意在周末或公共假日工作
- About Yong Kang Refresh Sdn BhdSince its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.

With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.

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