Payroll Associate

2 weeks ago

Kuala Lumpur, Malaysia United Nations Development Programme (UNDP) Full time

**Job Identification**
- 15856

**Locations**
- Kuala Lumpur, Malaysia**Posting Date**
- 01/25/2024, 06:16 AM
- 02/08/2024, 10:59 PM

**Job Schedule**
- Full time

**Agency**
- UN Volunteers

**Grade**
- G6

**Vacancy Type**
- Fixed Term

**Practice Area**
- Management

**Bureau**
- UNV

**Contract Duration**
- 2 Year with Possibility for extension

**Education & Work Experience**
- Bachelor's Degree - 3 year(s) experience OR High School certificate
- 6 year(s) experience

**Required Languages**
- English

**Desired Languages**
- Proficiency in another official UN language is an asset

**Mobility required/no mobility**
- no mobility required

**Background**

**Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and**
**inspiring stories.**

The Volunteer Services Centre (VSC) is responsible for providing timely and high-quality services in the sourcing, identification, and recruitment of UN Volunteers, and in the management of their conditions of service and payroll, as well as the management of UNV service desk and special initiatives for volunteers and UN entities globally. VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with regulations and rules, pertinent policies, and internal procedures.

Reporting to the Payroll Associate who coordinates volunteer payroll, the Payroll Associate provides technical and functional support for the processing of payroll services for UN Volunteers consistent with UNV Conditions of Service. The Payroll Associate works in close collaboration with the volunteer recruitment and management staff in the Volunteer Services Centre for resolving complex payroll-related issues and information exchange. The Payroll Associate promotes a collaborative, client-oriented approach and supports to the maintenance of high-quality service delivery and client satisfaction.

**Duties and Responsibilities**

**1. Administration of payroll services**
- Ensure full compliance of payroll processes and procedures in the ERP system in line with UN, UNDP and UNV rules, regulations, and policies, as well as effective implementation of the internal control framework;
- Ensure timely and accurate determination and processing of entitlements for UN Volunteers;
- Ensure accurate payroll data entries, verification, and validation to reduce recoveries, advances, and other exceptional payments;
- Maintain records (amounts, currencies, and schedules) and processing of recovery in the ERP system for all payroll-related advances which are paid out in the ERP system;
- Support banking and disbursement services;
- Take timely corrective actions on erroneous data in the ERP system that affects the payroll;
- Timely follow up with relevant staff on volunteer payroll issues;
- Prepare vouchers for UN Volunteers as required.

**2.Operational support on payroll related matters**
- Ensure that UN Volunteer destination banks are correctly set up to achieve fluidity of payments;
- Ensure full understanding of all available payment methods specifically to facilitate timely payments to UN Volunteers in countries with complex banking arrangements;
- Follow upon on claims of Non-Receipt of payment and ensure replacement of payable entitlements for rejected/returned payments
- Support the review and analysis of data for bank reconciliation when required;
- Perform payroll helpdesk and end-user support function;
- Ensure queries from UN Volunteers related to payment and/or non-payment of their entitlements through payroll are addressed
- Ensure timely corrective actions on technical issues by escalating to technical support.

**3. Production of payroll reports and support to queries**
- Audit checks and balances for due diligence and financial accountability within the Financial Rules and Regulations of UNDP;
- Monitor and take corrective action on Payroll reports which indicate unusual or questionable activity and payment;
- Provide information to management and staff on payroll rules and regulations;
- Synthesis of lessons learnt and best practices in UN Volunteer payroll;
- Provide sound contributions to internal business simplification initiatives and knowledge networks.

**Competencies**

**Core Competencies**

Achieve Results
- Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively
- Open to

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