Project Logistics Customer Excellence Manager

4 months ago


Kuala Lumpur, Malaysia Kuehne+Nagel Full time

You will lead our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence
** Your Role **:You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence.
** Your Responsibilities**:

- To ensure proactive + efficient management of financial key performance indicators (KPI) including
financial reporting as required.
- To ensure the highest levels of productivity are evident + maintained, while identifying tasks for
centralization + automation, working with key stakeholders to transition such tasks.
- To ensure that all team members are skilled + training industry knowledge, customer care, processes +
systems.
- To identify opportunities to grow business within the customer portfolios, then work with key
stakeholders to prepare + execute development + growth plans.
- To ensure the successful onboarding of new business, ensuring that customer requirements are met
along with achieving profitability.

**Your Skills and Experiences**:

- Your leadership skills + problem solving approach along
with an ability to work under pressure + great time
management will be key to your success in this role.
- You have been selected for this role for your knowledge
across our operations; because you possess the key
attributes we are looking for.

**About Kuehne+Nagel***

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Alvin Wong


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