Project Manager

5 months ago


Kuala Lumpur, Malaysia Haworth International Full time

**Job Purpose**

Responsible for the efficient planning, scheduling, coordinating and supervising of the installation and reconfiguration of Haworth products as well as executing project management works with mínimal cost without compromising the quality of customer service in completing the projects for new clients.

**A glimpse of your daily mission**
- Attend briefing conducted by Sales to detail the scope of works and commitment to deliver to customers for confirmed orders; to be attended by Bid Design, Customer Support Executive and Finance, if appropriate.
- Ensure all orders are complete and clear for project delivery and installation by thoroughly checking the order details against quotes, bull of quantity, customer’s approved specs and order acknowledgement.
- Responsible for scheduling, coordinating and supervising the installation and reconfiguration of Haworth products.
- Works closely with Order Fulfillment Logistics Managers to ensure customers (internal external) are kept informed of changes in shipment and installation dates.
- Responsible for ensuring that order, product and installation problems are quickly and effectively resolved.
- Responsible for efficient planning, organizing executing project management works with minimum cost effect to the organization without compromising the quality of customer service in completing the projects.
- Works closely with sales to quote on projects, takes up communication with the Logistic Manager to drive the compilation of competitive quotes and suggests methods to ensure the GP is safeguarded at all times.
- Promote Harmony Services and assignments are to increase the GP of a Project through variation billing and through consolidation of logistics costs, service jobs to achieve an average GP of 30% wherever possible / support and maintain margins on key projects, retention of strategic accounts, promote growth in new customer segments. With time the implementation of a Haworth brand identity to that of a full service provider.
- Works diligently in analytical and situational audits of project challenges, engage in intelligent problem solving and efficient deployment of resources to complete projects in a timely manner. The success of these activities must be evidently scored through the Project-based Customer Satisfaction Surveys with high ratings, as perceived by the customers.
- Participate actively in Solutions Selling and adopting best practices in these processes.

**Your Qualifications**
- 5 years of project management experience similar industry.
- Good computer software knowledge (Excel, PowerPoint, AutoCAD, Microsoft Project)
- Ability to read and interpret blueprints in English.
- Ability to travel to customer sites within the region as required.
- Dedicated, confident, hardworking with strong sense of ownership.

**About Us**

Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8.000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners.

RM83500/year



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