Customer Service Representative

1 day ago


Kuala Lumpur, Malaysia The Cigna Group Full time

Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies.
- Responds to inquiries from policy holders, brokers, providers and/or others for information and assistance.
- Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
- Mails or routes claim forms and supporting documentation to various units for final processing.
- Position requires excellent interpersonal skills, ability to understand and interpret policy provisions.
- Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
- May seek assistance with complex customer services issues.

**About The Cigna Group**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.



  • Kuala Lumpur, Malaysia Huntsman Full time

    Job Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Commercial Support Unit. In this role, you will be responsible for providing exceptional customer service to commercial customers, ensuring their queries are resolved promptly and efficiently.As a Customer Service Representative, you will be the primary...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur, Malaysia GOIP AULA LTD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Kuala Lumpur, Malaysia GOIP AULA LTD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Kuala Lumpur, Malaysia GOIP AULA LTD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...


  • Kuala Lumpur, Malaysia Schlumberger Full time

    **Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PichaEats (Picha Sdn Bhd) Full time

    Job OverviewPichaEats (Picha Sdn Bhd) is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various channels.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Company OverviewTalent Recruit represents our client, a leading health technology company specializing in medical benefits administration.Their team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesAs a Customer Service Consultant, you will be responsible for:Attending to enquiries on various fronts, ensuring seamless...


  • Kuala Lumpur, Malaysia GlobalBlue_IT Full time

    The Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...


  • Kuala Lumpur, Malaysia Freelancing Full time

    **Responsibilities**: I am Hiring For a Customer Service Representative ( Chat Support ). Language: - English (Local) Location: - KL Sentral Timing: - Rotational Shifts 24*7 - Min 1-2 years of Customer Service Experience - Bachelor's Degree or Diploma with min 1 year of call center experience **Salary**: - Negotiable + Shift Allowance + KPI...


  • Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...


  • Kuala Lumpur, Malaysia Endless Cafe Full time

    **This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...


  • Kuala Lumpur, Malaysia Gratitude India Full time

    **Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Kuala Lumpur, Malaysia growthfn Full time

    **Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Kuala Lumpur, Malaysia growthfn Full time

    **Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time

    **Responsibilities**: - RM500 - to - RM5000Benefits


  • Kuala Lumpur, Malaysia growthfn Full time

    **Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia University of Southampton Malaysia (USMC Sdn Bhd) Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the University of Southampton Malaysia.As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers through various communication channels. Your primary focus will be on handling calls,...