Customer Service

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answer inbound calls in a timely and friendly manner Reply to queries sent through bank’s Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams Perform call back with customers for transaction confirmations Respond to customers’ queries and...

**About Us** We are one of the largest banking groups whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general insurance. **Job Scope**: - Answer inbound calls in a timely and friendly manner - Reply to queries sent through bank’s Contact Us inquiry form - Reach out to customers for information/documents in...

Answer and Reply Potential Student Enquiries Handle Administration Job Promoting school Program Coordinate communication with students and schedule interviews with students Manage the student's admission - financial loans PTPTN. To handle students' fees and preparing an invoice. Meeting with the school's Principle or Counselor **Salary**: From...

**Position: Freight Forwarding Services Administrator.**: - **Salary: RM 3000-4000.**: - **Job location:Kelana Jaya,Petaling Jaya.** **Introduction** Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for over two decades in staffing industry. As part of providing value-added recruitment services to our long standing...

Job Responsibilities **Operations Functions** - Monitor all types of transactions and ensure security documents are kept safely. - Authorizing of banking transactions - Monitor the register of keys of safe and premises. - Closure of accounts - Perform daily cash and GL balancing and end of day balancing. - Other assigned function if necessary - Ensure...

**Position: Freight Logistics Services Executive.**: - **Salary: RM 2800-4000.**: - **Location: Kelana Jaya (SS7),Petaling Jaya.** This company, our client is a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Freight_ - Logistics Service Executive _to join their freight operations services team at...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

Greeting and serving customers Taking and serving food and beverage orders Explaining menu items and queries Customer retention and promotion Maintaining overall outlet cleanliness Ad Hoc duties given by supervisor **Benefits** Meal Allowances Service Points Payment 6 off days per Month 10 day Annual leaves per year 12 Days recognized Public holiday 30% off...