Branch Manager

2 weeks ago

Shah Alam, Malaysia Exclusive Factory Mobile Sdn Bhd Full time

**Position**: Branch Manager
**Company**: Factory Mobile
**Location**:VG-42, Jalan Plumbum V 7/V, Seksyen 7, 40000 Shah Alam, Selangor
**Industry**: IT/Hardware/Smartphone Services
**Working Hour**:6 days/week | 2 shifts
- 10.00AM - 6.30PM
- 1.30PM - 10.00PM

**Advertised**: _This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to assist job seekers in securing employment._

**Responsibilities**:
DESIGNING:

- Designing ways to address employee issues and sales targets.
- Planning marketing strategies from all aspects.

MANAGING:

- Managing advertising work on social media platforms-free.
- Generating sales to meet the monthly sales targets given.

MENTORING:

- Providing training to employees based on objectives.
- Assisting employees in improving productivity.
- Offering advice and motivation to employees.
- Maintaining ethics and displaying a positive attitude during working hours, in line with company requirements.
- Resolving issues among operational staff.
- Assisting employees in achieving sales targets.

CONTROLLING:

- Enforcing discipline including punctuality at the branch.
- Ensuring stock is delivered.
- Ensuring the workspace is always tidy before commencing operations and before leaving work, and customer belongings should be stored safely.
- Ensuring the cleanliness of the shop floor, counters, prayer rooms, toilets, storerooms, and the area outside the shop, free from litter, dust, and odor.
- Checking that shop equipment is functioning properly (refer to checklist).
- Planning employee schedules (timetable).
- Monitoring employee attendance under supervision.
- Ensuring stock is displayed neatly and orderly (refer to procedures).
- Listing stocks for ready stock if necessary (phones, spare parts, & accessories).
- Auditing phone, spare parts, & accessories stock.
- Reviewing employee sales records every 4 hours.
- Checking the response level of sales platforms (Facebook page, WhatsApp Business, marketplace, Instagram, Shopee, & Mudah).
- Ensuring sales cash matches the repair system and POS system.
- Checking phone displays (demos) and ensuring alarms are functional.
- Taking responsibility for all losses incurred by the company due to failure to safeguard, prevent, control, and observe all company assets/stocks in the branch. Losses are not limited to loss, defects, and damages to goods caused by oneself or employees under supervision.

**Additional Benefits**
- EPF / SOCSO / PCB

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Managerial/Supervisory: 1 year (preferred)

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