People Services

4 days ago


Selangor, Malaysia GSK Full time

**Site Name**: Malaysia - Petaling Jaya

**Posted Date**: Apr 9 2024

Are you looking for an opportunity to enhance your knowledge of human resource policies and procedures in a fast-paced Human Resources Support Center? If so, this is the role for you.

As a People Services (PS) Operations Analyst you will be responsible for providing consistent, high quality customer care and service excellence to all GSK businesses. You will also assist and facilitate employee and manager inquiries and requests.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

- Provide transactional Human Resource support using Workday across all processes and business units in a service center environment
- Ensure service levels and customer satisfaction is achieved
- Provision of advice and guidance as first line of contact for basic Human Resource questions
- Administrative support to Human Resource and shared services
- Manage the quality of data and maintain records in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
- Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services
- Support continuous improvement activities to further simplify and standardize processes
- Responsible for Human Resource services standard reports
- Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, compliance and risk management guidelines
- Process Human Resource partner transaction
- Support Human Resource Managers, Specialists and employees with inquiries
- Manage employee leaves in the Workday profile and with our 3rd party vendor
- Responsible for employee records and filing

**Why you?**:
**Basic Qualifications**:

- Experience with Human Resource Process and Practices
- Experience in delivering exceptional customer service
- Fluency in English
- Bachelor’s degree

**Preferred Qualifications**:

- 1+ years’ Experience in Human Resources and knowledge of Human Resource concepts
- Experience in working with Human Resource systems
- Advanced user in Microsoft Excel
- Must have attentive listening skills and high attention to detail
- Ability to take initiative, manage multiple priorities and work in a fast-paced environment
- Capability to problem solving and analyze data
- Ability to accurately identify needs, investigate options and partner with Human Resource to roll out business solutions
- Ability to maintain confidentiality

**Why GSK?**:
**Why Us?**

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

**Important notice to Employment businesses/ Agencies



  • Selangor, Malaysia Novartis Full time

    **Summary**: The purpose of this role is to serve as the first point of contact for employees, managers and P&O community in regards to P&O related topics, fostering a positive customer experience by employing a problem-solving approach and maintaining frequent, courteous and empathetic communication. As part of the PS&T Engagement Services team, this role...


  • Selangor, Malaysia DoctorAnywhere Full time

    About the team Like all teams, our People and Culture team plays a significant role at Doctor Anywhere. We partner closely with leaders, managers and employees to build a culture where everyone feels included and valued at work. We support business needs by attracting, hiring and developing talent to build up a strong organization, while managing our...


  • Selangor, Malaysia Conduent Business Services Malaysia Sdn.Bhd Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Selangor, Malaysia Novartis Full time

    **Summary**: - To handle and coordinate all administrative P&O Services processes, principles and guidelines for a small client group **About the Role**: - The purpose of this role is to serve as the first point of contact for employees, managers, and People & Organization (P&O) community to create a positive customer experience through problem...


  • Selangor, Malaysia Baker Hughes Full time

    **Be part of a successful team!** **Are you interested in being a key partner for the energy industry of tomorrow?** **About The Team** **Partner with the best** As an NDT Field Service Technician, you will travel to client sites and use state of the art NDT technology to asses' critical assets and verify their integrity. You will work with a team to...

  • Service Technician

    2 weeks ago


    Selangor, Malaysia APEQ PROCESS SDN BHD Full time

    **Roles** - Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report. - Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades. - Assist customers to plan intervals of preventive maintenance, spare parts...


  • Selangor, Malaysia Novartis Full time

    **Summary**: - To handle and coordinate all administrative P&O Services processes, principles and guidelines for a small client group **About the Role**: - The purpose of this role is to serve as the first point of contact for employees, managers, and People & Organization (P&O) community to create a positive customer experience through problem...


  • Selangor, Malaysia DHL Full time

    DHL Group is the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose**:Connecting People. Improving Lives.** At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best...


  • Selangor, Malaysia Novartis Full time

    **Summary**: - To handle and coordinate all administrative P&O Services processes, principles and guidelines for a small client group **About the Role**: **Key Responsibilities**: - Learning and Talent Central Administrator in Novartis Learning and Talent related systems - Perform and deliver high quality GxP and Non GxP training activities in Novartis...


  • Selangor, Malaysia Colgate-Palmolive Full time

    No Relocation Assistance Offered 160582 - Selangor, Selangor, Malaysia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Customer Service

    2 weeks ago


    Hulu Selangor, Malaysia Power Cool Equipments (M) Sdn Bhd Full time

    Responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.With over 30 years of experience, Power...


  • Selangor, Malaysia Novartis Full time

    **Summary**: About this role: The Associate Director will play a relevant role and will have an impact on multiple Novartis DDIT (DATA, DIGITAL & IT) ERP projects and beyond, which will greatly contribute to the success of many business/organization Goals. The Associate Director will be responsible for the definition processes, methods and tools for a...


  • Selangor, Malaysia Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 160582 - Selangor, Selangor, MalaysiaWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Service Supervisor

    2 weeks ago


    Selangor, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **What we expect from you** **Safety & Wellbeing** -...


  • Selangor, Malaysia Lendlease Full time

    Customer Service Assistant - Setia City Mall Setia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area. If you are looking for an exciting role that works closely with a dynamic team and offers growth...


  • Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time

    **Job Details - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Overview** So, what will you be doing as a Digital Banking Customer Service Support At our company, we value strong...


  • Selangor, Malaysia Dow Jones Full time

    **The OPIS Customer Service mission is to provide great service for our customers and great experiences for our people.** Our team has the privilege of delivering impactful experiences by helping our customers access the trusted information and analysis for our industry-leading proprietary benchmark chemical, coal, carbon and petroleum services.You will...


  • Selangor, Malaysia Colgate-Palmolive Company Full time

    No Relocation Assistance Offered # 160166 - Selangor, Selangor, MalaysiaWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • Kuala Selangor, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and...


  • Selangor, Malaysia Alcon Full time

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...