Tele-recovery / Customer Service

**Responsibilities**: - Execute collection strategy to accelerate recovery. - Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments. - Explain and clarify with customer on non-payment issues. - Follow up on overdue payments by utilising phone collection techniques. - Responsible for calling customers for...

[RN] Our client is a financial services company in Malaysia by providing financial solutions. **Position**: Tele-Collector Officer **Contract**: 12 months contract (Renewable) **Location**: A-05-01, Level 5, Block A, PJ8, No. 23, Jalan Barat, Seksyen 8, 46050 Petaling Jaya, Selangor, Malaysia **(Nearby Taman Jaya LRT station with few minutes walking...

1. Respond to customer enquiries via incoming call and social media 2. Provide accurate and complete information to address customer queries 3. Maintain and update customer information into Mantissa’s CRM system 4. Promote and acquire potential customer to visit the college 5. Ensure diligently follow up with potential customer 6. Actively seek out...

**Primary Details** Time Type: Full time Worker Type: Employee This role is responsible for accomplishing various administrative tasks in support of the recovery claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end recovery claims process. **Primary Responsibilities** - Ensure compliance with QBE policies,...

Primary Details Time Type: Full time Worker Type: Employee This role is responsible for accomplishing various administrative tasks in support of the recovery claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end recovery claims process. Primary Responsibilities - Ensure compliance with QBE policies,...

Job Descriptions: - Contact relevant debtors with outstanding debt in which align with the policy and procedures of client’s requirement. - Contact customers and negotiate on recovery plan. - Perform product monthly collection. - Doing Outbound call. Qualification: - Minimum SPM. - Experience in recovery or collection field are preferable. - Proficient...

Responsibilities: - Managing the collection of outstanding debts from clients via inbound and outbound calls. - Attempt to negotiate payoff deadlines and collect payment from clients. - Be able to formulate corresponding solutions for specific overdue reasons. - Prepare for possible legal proceedings in the future and prepare relevant evidence - Assist the...

**Position: Credit Recovery Executive** **Working Location: Bandar Sunway, PJ** **Working Days: Monday-Friday, Alternate Saturdays** **Working Hours: Any shift starts from 8.00 am to 12.30 pm (Mon-Fri) / Any shift starts from 8.30 am to 2.30 pm (Alternate Saturdays)** **Salary: Basic range RM 2,500 - RM 3,400** **Mandarin Language Allowance: RM...

**Responsibilities**: - Execute collection strategy to accelerate recovery. - Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments. - Explain and clarify with customer on non-payment issues. - Follow up on overdue payments by utilising phone collection techniques. - Responsible for calling customers for...

**Job Scope**: - Use collecting approach to quicken recovery. - Make daily outbound calls to consumers to remind them of the payback schedule and collect the necessary payments. - With the consumer, clarify and explain the non-payment difficulties. - Use phone collection strategies to pursue unpaid invoices. - Accountable for phoning clients to collect...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...

Infinite Computer Solutions is IT Services provider since 1999. Infinite provides custom IT based business process solutions, next-gen mobility solutions and product engineering services, specializing in the Healthcare, Banking & Finance, Tele-communications & Technology and Media & Publishing industries. In Malaysia, we are providing services to various...

Conduct outbound / drop off calls to potential MEX from database Preferably applicants with sales/telesales/call centre/customer service experience Present, promote, and sell products/services using solid arguments to prospective customers.. Establish, develop and maintain positive business and customer relationships Achieve and exceed sales target / KPIs on...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

**Job Summary**: As a Dining Ambassador, you will serve as the first point of contact for guests and residents, providing them with personalized assistance and ensuring their needs and expectations are met. You will play a vital role in enhancing the guest experience by offering information, recommendations, and services to make their stay enjoyable and...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Description Your responsibilities: Responsible on taking leverage the existing installed base and identifying and developing sales opportunities for Transformers Service Solutions, driving sales volume and margin goals assigned and establishing long-term customer relationships by understanding customer requirements and applicable regulations, responding...

**RESPONSIBILITIES AND TASKS** - Coordinate the creation, control, distribution and support of all customer license requests to meet field operational requirements - Coordinate the receipt of evidence for license renewals and upgrades. - Ensure availability of licensing service meets field operational requirements. - Maintain databases for all licensed...