Education Consultant

4 months ago


Kuala Lumpur, Malaysia 51Talk Full time

**Job Highlights**
- Walking distance from LRT station
- Exposure to listed MNC and career growth
- Positive working environment & friendly colleagues

**Responsibilities**:

- Establish a good relationship with paid users through telephone and online communication, and provide periodic one-to-one learning services.
- Supervise paid users, provide feedback and suggestions on learning, answer their questions and help them achieve their learning goals.
- Be responsible for the renewal performance of paid users and improve the renewal rate of users.
- Complete work plan and monthly renewal sales tasks on time, and maintain student database.
- Improve customer satisfaction and expand customer resources, promote recommendation and referral among users.
- Participate in meetings and training regularly, complete daily sales reports and other work.
- Complete other work assigned by the supervisor.

**Requirements**:

- SPM and above.
- Passionate about the Education Industry.
- Excellent communication and customer relationship management skills.
- Fluent in English, Malay, and Mandarin.

**Benefits**:

- 5 days of work per week, 8 working hours per day.
- Competitive salary and commission package.
- Basic salary, allowance, commission, and monthly bonus.
- EPF, SOCSO, and Medical Reimbursement.
- Entitled to annual leaves.
- Team building activities.
- Opportunities for promotion and career development.
- Training provided.
- Passionate working culture.

**Salary**: RM2,800.00 - RM7,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Afternoon shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Telemarketing: 2 years (required)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (required)


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