Education Consultant
4 months ago
**Job Highlights**
- Walking distance from LRT station
- Exposure to listed MNC and career growth
- Positive working environment & friendly colleagues
**Responsibilities**:
- Establish a good relationship with paid users through telephone and online communication, and provide periodic one-to-one learning services.
- Supervise paid users, provide feedback and suggestions on learning, answer their questions and help them achieve their learning goals.
- Be responsible for the renewal performance of paid users and improve the renewal rate of users.
- Complete work plan and monthly renewal sales tasks on time, and maintain student database.
- Improve customer satisfaction and expand customer resources, promote recommendation and referral among users.
- Participate in meetings and training regularly, complete daily sales reports and other work.
- Complete other work assigned by the supervisor.
**Requirements**:
- SPM and above.
- Passionate about the Education Industry.
- Excellent communication and customer relationship management skills.
- Fluent in English, Malay, and Mandarin.
**Benefits**:
- 5 days of work per week, 8 working hours per day.
- Competitive salary and commission package.
- Basic salary, allowance, commission, and monthly bonus.
- EPF, SOCSO, and Medical Reimbursement.
- Entitled to annual leaves.
- Team building activities.
- Opportunities for promotion and career development.
- Training provided.
- Passionate working culture.
**Salary**: RM2,800.00 - RM7,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Experience**:
- Telemarketing: 2 years (required)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
- English (required)
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