Telesales Contact Centre

Job Description Interact with suppliers/clients to provide and process information in response to inquiries, concerns and requests about products and services. Serves customers by providing product and service information; resolving product and service problems. Detailed Description Main Job Tasks and Responsibilities Interact directly with...

**Role**:Sales - Inbound **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales - **Job Details** - Company: Top BPO Malaysia - Location: Livingston Tower, George Town, Penang - Shift: 5 working days (Rotational Shift) **Job...

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and workload to meet predetermined service levels. Maintain data...

We are HIRING!! 1) Preschool Full Day Teacher 2) Special Needs Educator Location: Jelutong / Butterworth Job Responsibilities Able to communicate in English, Bahasa Malaysia, and Mandarin proficiency is an advantage Caring & loving young children With/ without experience Please contact me if you're interested in this position. (preferable in...

Job SummaryWe have at least two positions for English Language Teachers at our centres in Penang. These positions will be based at our Bukit Mertajam centre on the mainland, about 45 mins drive from Penang Island.All teachers are expected to plan and teach a range of English language courses for young learners, teens, and adults. Most of our students are...

Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality **Responsibilities**: Ensure all communication is handled professionally and promptly but with a human touch across all channels Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them...

. Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge and information...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Responsibilities Ensure all communication is handled professionally and...

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) - Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Salary**: Basic...

Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) **Location**: Livingston Tower, Georgetown, Penang. **Joining date**: Not confirmed yet, but most...

We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs. **Responsibilities**: - Managing information technology and computer systems -...

**Role**:QA Lead **Timings**:Day Shift (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Organizational Management mandarin + english speaker - **Requirements.** - Degree in any discipline - 3 years customer service experience with minimum 2 years...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Taiwanese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

Job Code: ID-C004-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C003-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C005-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C004-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

FMR Agency is looking for an experienced and innovative Customer Success Specialist (CSS).The RoleYour responsibilities will include:Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting bothReview the customer journey, determine how it’s supported,...

Req ID: Remote Position: No Region: Asia  Country: Malaysia  State/Province: Bayan Lepas  City: Penang  General Overview Functional Area: Engineering Career Stream: Design Engineering Hardware SAP Short Name: LEN-ENG-DHW Job Level: Level 08 IC/MGR: Individual Contributor Direct/Indirect Indicator: Indirect Summary Hardware...