Telesales Executive
6 months ago
We are seeking enthusiastic and motivated Telesales Representatives to join our dynamic team. In this role, you will be responsible for outbound telesales and telemarketing activities, with a focus on cross-selling a range of financial products to our existing customers. Your primary goal will be to achieve monthly sales targets while providing exceptional customer service and educating customers on the benefits of our products.
**Key Responsibilities**:
- Conduct outbound telesales and telemarketing efforts to existing customers.
- Cross-sell various financial products to meet monthly sales targets (KPI).
- Educate customers on the advantages of our products and services.
- Demonstrate excellent communication skills, telephone etiquette, and persuasion abilities.
- Utilize a prepared script to influence customers and determine eligibility.
- Adhere to organizational standards to ensure the delivery of high-quality service.
- Collaborate effectively with the team to achieve collective goals.
- Approach supervisors with any questions, concerns, or troubleshooting issues.
**Requirements**:
- Proven experience in telesales, regardless of the product (training will be provided).
- Exceptional phone etiquette and communication skills in both English and Malay.
- Strong interpersonal and selling skills.
- Demonstrated persuasion and sales abilities.
- Ability to work effectively with mínimal supervision.
- A great sense of humor and a fun-loving attitude.
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Malaysian Special Skills Certificate (preferred)
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