![Teleperformance](https://media.trabajo.org/img/noimg.jpg)
Trainer - Mandarin (Vacation Rental)
2 weeks ago
Overview:
- If you have proven 1 year BPO supervisory experience, we have something for youQualifications:
**Requirements**:
- Degree in any discipline
**Minimum Relevant Work Experience**
- Customer Service and Training experience is a MUST
**Minimum Training Required**
- Fast learner and independent
**Skills**
- Language proficiency in English and Mandarin is mandatory
- Related experience is strongly preferred.
**Preferred Qualifications**
- Proven experience as corporate trainer in the customer service industry
- Understanding of effective teaching methodologies and tools
- Willingness to keep abreast of new techniques in corporate training
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an
asset
- Affluent communication, presentation, and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical and decision-making abilities
**Responsibilities**:
**Responsibilities**:
- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.
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Trainer - Mandarin (Vacation Rental)
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George Town, Penang, Malaysia Teleperformance Full timeOverview: If you have proven 1 year BPO supervisory experience, we have something for youQualifications:Requirements: Degree in any disciplineMinimum Relevant Work Experience Customer Service and Training experience is a MUSTMinimum Training Required Fast learner and independentSkills Language proficiency in English and Mandarin is mandatory Related...
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