Customer Service
6 days ago
**Key Responsibilities**:
- Provide service and guidance to customers.
- Answering customer’s queries in any communication channel and provide the best solution to customers.
- Update sales statement in the sales tracking system.
- Ensure that all clients receive their financial statements on time.
- Following up on previous customers for potential sales.
- Meets or exceeds quarterly sales goals.
- Develops a strong relationship with customers and generates trust with an open and interactive communication.
**Requirements**:
- Excellent communication and interpersonal skills.
- A strong desire to be involved in sales.
- A personality that is not afraid of challenges.
- Learns about new [products or services] quickly.
- Cool-tempered and able to handle rejection & good negotiation skills.
- Willingness to learn and research on the market trends.
- Able multi-task.
- Able to adapt to interacting with any client and have good understanding skills to validate the data and troubleshoot.
- Good problem-solving skill.
**Benefits**:
- Young and Fun Working Environment
- Transportation Allowance
- Near to Public Transport (MRT / LRT)
- Medical Claim
- Employee Insurance
- High Yearly Bonus
- Monthly Bonding
**Salary**: RM2,500.00 - RM5,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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