Recruiter /recruitment Client Account Manager

3 months ago


Mid Valley City, Malaysia IT Business Solutions Sdn Bhd Full time

**ITCAN looking for a highly motivated, people-oriented, and ambitious Recruiting Account Manager to join our professional recruiting team and provide efficient, smarter hiring solutions to our accounts.**

Your main duty will be managing our clients’ recruitment initiatives throughout each project life-cycle by determining our client’s hiring needs, assessing their expectations, and monitoring the development and execution of sourcing and pre-employment testing strategies.

You’ll establish effective communication and reporting processes, oversee the development of job descriptions, and create onboarding procedures. You’ll coordinate the hiring process with our Recruiting Account Director and set hiring criteria and benchmarks that are aligned with our accounts’ needs and brand requirements. You will manage applicant tracking systems, perform competency modeling, and continuously work on streamlining our accounts’ hiring process.

You will also participate in other account projects, with emphasis on improving our accounts’ recruiting processes and account management.

Exceptional communication abilities are mandatory, as you will be the main point of contact between our accounts and our internal departments responsible for client success management. In-depth knowledge of popular ATS, such as Greenhouse and Taleo, is a prerequisite for this role.

**Responsibilities**
- Determine specific hiring criteria and set benchmarks that are aligned with our clients’ business needs and brand requirements
- Oversee the creation and implementation of sourcing, assessment, and onboarding strategies to hire and retain top-performing employees
- Coordinate the overall recruitment strategy with our Recruiting Account Director
- Record the progress of our accounts’ recruitment campaign, identify improvement areas, and recommend updates or changes to the hiring process

**Requirements**:

- 5+ years of experience in a recruiting and/or account management team
- Bachelor’s degree or higher in Communications, Administration, HR, or another relevant field
- Superior project
- and time-management abilities
- Expert communication, interpersonal, and negotiation skills
- Ability to multitask and collaborate with others in a fast-paced work environment

Pay: Up to RM10,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Tips


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