Need Fluent English
5 months ago
**Role**:Customer Service Executive
**Timings**:Rotational Shifts (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Customer Service Bahasa Inbound BPO International Call Centre BPO Skills New Customers BPO Operations BPO industry Customer Engagement BPO Recruitment "International Hiring" International BPO international presales International Account Proficient in English
- Requirement:
Experience and knowledge of Facebook, Twitter, Instagram, YouTube & LinkedIn.
2. Capable of handling 2 to 3 concurrent chat when doing support.
3. Understanding of Social Media Marketing is a plus point.
4. Ability to work independently and with initiative.
5. Excellent English comprehension and writing skills (SPM or SPTM with at least B grade or Diploma) with at least 2-3 years of experience in customer service in the telecommunications industry preferred.
6. Ability to work rotating shifts (including weekends and public holidays)
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