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Analysis and Projects Specialist

1 month ago

Pulau Pinang, Malaysia S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 08
**The Role**: Processes, Analysis and Projects Specialist
**The Location**: Penang, Malaysia
**Grade**: 8 (for internal purposes only)
**Work Shift**: 5pm to 2am Manila Time
**The Team**: S&P Global is a high-growth, high-margin benchmarks, content, and analytics company serving the capital and commodity markets. We are home to some of the most iconic brands in finance and business, including Standard & Poor’s Ratings Services, S&P Capital IQ, S&P Dow Jones Indices, and Commodity Insights. Commodity Insights is a leading provider of energy and commodity information, including benchmarks that are critical to the markets.

**The Impact**: As a position responsible for designing and developing metrics, reports, and analyses within the Commodity Insights Fulfillment team in Manila and Penang, along with creating and updating process documentation, your role is critical in supporting key business decisions and maintaining operational efficiency.

**What’s in it for you**: This role will be part of S&P Global Commodity Insights team and have the opportunity to join a successful Fortune 500 company, with exposure to commercial functions and support systems. Be exposed and develop a global mindset through close collaboration with teams across the globe.

**Responsibilities**:
Gain a comprehensive understanding of the different functions of Fulfillment team in both Manila and Penang to d esign and develop metrics, reports, and analyses that provide valuable insights into the performance and efficiency of the team.

Utilize data to drive key business decisions, identify areas for improvement that enhance workflow efficiency and effectiveness, and contribute to overall strategic planning.

Develop training materials and conduct sessions for team members to ensure a thorough understanding of workflows and processes.

Create and r egularly update and maintain all documentation s for all workflows to reflect changes and improvements accurately and f acilitate training sessions to keep the team updated on any changes to existing processes.

Actively participate in existing and future projects as a Fulfillment stakeholder, providing insights expertise in designing efficient processes and utilizing data-driven approaches and performing validation testing on Sandbox platforms.

Collaborate with cross-functional teams and leaders to improve operating efficiencies based on the insights derived from reporting and analysis.

Work closely with the Fulfillment teams in both Manila and Penang to foster collaboration and knowledge-sharing between the teams.

Ensure the accuracy and integrity of the data used in metrics, reports, and analyses.

Clearly communicate insights and findings derived from metrics and analyses to relevant stakeholders. Translate complex data into actionable recommendations.

Analyze information and transform it into relevant infographics and visual storytelling presentations.

Prepare comprehensive business documents and reports for monthly/quarterly meetings, presenting key metrics, trends, and performance indicators.

Identify performance trends, highlight opportunities, and assess potential risks within the Fulfillment operations.

Stay up-to-date on the Fulfillment team's processes and system functionalities to execute reporting requests successfully.

Assist with ad-hoc reports and other tasks related to the role, demonstrating flexibility and a proactive approach to meeting the team's needs.

**What We’re Looking For**:Education**:
Bachelor’s Degree in Finance, statistics, or related education and experience.

**Work Experience**:
2 -4 years of related work experience or related degree

E xperience in fast paced environment with Sales Organization a plus

**Skills**:
Experience developing business reports. Able to manage, analyze and integrate data from multiple sources and in multiple formats with the end goal of creating useful business reports

Ability to create multimedia presentations such as power point, visio when presenting data analysis and process improvements

High proficiency and experience in excel and other reporting tools

Previous knowledge in Salesforce, Einstein Analytics, Tableau and Oracle (preferred)

Possesses strong analytical skills and attention to detail

Exposure in Lean and Agile methodology is preferred

About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S