Data Analyst, Data Operations

4 days ago

Pulau Pinang, Malaysia S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 07
S&P Global Market Intelligence

**The Team**: Translations department is part of the Documents Insights and Services domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company.

**The Impact**: As a translator/linguist, you are responsible for producing quality translation in the target language. You will also be responsible for relevant and market specific research; data collection and analysis of the financial industry and other-related activities in the covered region through key processes established. Additionally, you will also maintain the most up-to-date market knowledge document through collaboration with relevant stakeholders and participate in projects to ensure the data integrity. This is reflected directly on the product that our clients use and support the company’s strategy in making S&P products available in target regions and industries.

**What’s in it for you**:
Have the opportunity to be a part of a large and growing Translations operation with over 400 employees across 6 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but the entire company;
Be widely exposed to multiple data collection processes with a dependency on translation services within S&P Global;
Be able to work with diverse and multicultural teams working out of Ahmedabad, Hyderabad, Beijing, Manila, and Buenos Aires offices to achieve a common set of goals; and

Have insight into our clients and/or C-level executives at companies whose data we cover, collect and present.

**Responsibilities**:
Convert (translate/localize) high-level documents in the source language to the target language (Japanese to English and vice-versa) by relaying the style and tone of the original language.

Collect relevant financial information through primary research and secondary research.

Primary Research entails establishing and maintaining positive professional relationships with financial professionals in the covered market to maintain and enhance our unique data; and

Secondary Research calls for the maintenance and the development of relevant sources through regular monitoring of their relevancy.

Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely.

Provide quality assurance of translated and localized materials.

Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements.

Deliver on predefined individual and team targets including delivering outcomes with quality and excellence.

Stay abreast of updated translation and research guidelines and policies.

Daily reporting of work performed during the day in the reporting tools; including fix errors as per quality feedback within specified time and report back after completion.

Participate in developing and executing projects as assigned from time to time as per company requirements.

Ideate and execute Process Improvement and Automation projects. and

Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management Team.

**What We’re Looking For**:
Basic Qualifications

Proficiency or native competency in specified language (Japanese) and English. Other languages are a plus.

Excellent verbal and written communication skills in English and specified language (Japanese and familiarity with Japanese financial markets).

Should have good analytical skills to conduct thorough objective research, and with good attention to detail.

Ability to interact with different levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams)

Must have the ability to work in a team as well as independently.

Strong time management skills - must be able prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set.

Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude.

Preferred Qualifications

Language proficiency certification is desirable.

Proven experience of active participation on translation and localization projects particularly related to financial industry/markets.

Experience with Lean principles, automation, and machine translation.

Knowledge in SQL, Python and VBA Macro is a plus.

**Grade/Level (relevant for internal applicants only)**: 07

**The Location**: Pasig City

**About Company Statement**:
S&P Global

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