See more Collapse

Quality analyst

1 month ago

Pulau Pinang, Malaysia Teleperformance Full time

Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you Qualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days)Minimum 1 years' experienceas QA in call center Must be proficiency in English & Malay in terms of written, reading and speaking Able to start work immediately is preferred. Responsibilities Key Responsibilities: Conduct root cause and other data analysis Conduct QA evaluations per client requirements and provides QA progress reports to team lead Act as escalation point of contact for process questions, issues and resolution Act as Subject Matter Expert (SME) for QA evaluations Participate as project team member in problem prevention and continuous improvement projects

We have other current jobs related to this field that you can find below

  • Quality assurance analyst

    4 weeks ago

    Pulau Pinang, Malaysia Teleperformance Full time

    Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!Qualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift. Minimum 1 years'...

  • Quality assurance analyst

    4 weeks ago

    Pulau Pinang, Malaysia Teleperformance Full time

    Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!Qualifications Main Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift. Minimum 1 years'...

  • Agricultural Data Analyst

    5 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 09 Agricultural Data Analyst (Costs and Margins), Food & Agricultural Commodities **The Team**: We are currently looking for an Agricultural data analyst to join S&P Global Commodity Insights’ dynamic Food and Agricultural Commodities team to support the development of our analysis of Global...

  • Prices Analyst

    2 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 08 **The Role**: Prices Analyst **The Location**: Penang **The Team**: **The Impact**: The Food and Agricultural Commodities prices service is central to the strategy of building revenue in food retail and manufacturing at S&P Global Commodity Insights and has created great opportunities over the past...

  • Country Risk Analyst, Asia-pacific

    2 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 08 S&P Global Market Intelligence **The Role**: Country Risk Analyst, Asia-Pacific, Global Intelligence & Analytics (GIA) **The Team**: **The Impact**: You will join a group of country risk analysts and advance cross-capability collaboration. You will partner within Insights & Analysis and across GIA...

  • Demand Management Analyst

    2 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Role**: Demand Management Analyst The Team is the leading source of information and insights in critical areas that shape today’s business landscape. Customers around the world rely on us to address strategic and operational changes in several industries, including Mobility, Commodity...

  • Data Analyst

    3 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **About the Role**: Data Analyst - Scopist/Editor **The Team**: The team’s primary responsibility is to transcribe and create documentation or transcripts for both external and internal clients from financial-related calls or non-financial-related events that can be captured via video or audio. We...

  • Data Analyst, Data Operations

    7 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: Translations department is part of the Documents Insights and Services domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the...

  • Delivery Analyst

    6 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 Position Summar y This position is for providing online fulfillment of customer orders which includes setting up entitlements and licensing in one or more delivery systems. Standards are accurate and timely entitlement and delivery of online/hardcopy data product for global customer base. Duties...

  • Data Analyst, Data Operations

    2 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **Translator**: Vietnamese (S&P Global Market Intelligence) **Grade (relevant for internal applicants only)**: 7 **The Location**: Penang **The Team**: Translations department is part of the Documents Insights and Services domain within the Market Intelligence division at S&P Global. The team is...

  • Data Analyst, Data Operations

    6 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 S&P Global Market Intelligence **The Team**: Translations department is part of the Documents Insights and Services domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data...

  • Data Analyst, Data Operations

    6 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **Translator**: Vietnamese (S&P Global Market Intelligence) **Grade (relevant for internal applicants only)**: 7 **The Location**: Penang **The Team**: Translations department is part of the Documents Insights and Services domain within the Market Intelligence division at S&P Global. The team is...

  • Operations Analyst

    2 months ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: About the Job The triResolve Client Services team is responsible for the end-to-end customer experience for triResolve. The CS team will start interacting with a client when they are a prospect, make sure they test successfully and decide to become a client, secure top-of-the-line daily support and check in with the client proactively...

  • Operations Analyst

    2 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: About the Job The triResolve Client Services team is responsible for the end-to-end customer experience for triResolve. The CS team will start interacting with a client when they are a prospect, make sure they test successfully and decide to become a client, secure top-of-the-line daily support and check in with the client proactively...

  • Assistant Manager

    2 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 09 Supervise a team of language analysts and contribute towards achieving business goals Lead and conduct day to day management of multiple data collection, research, validation, and translation processes, and aid team members in their day-to-day tasks and should any concerns arise. Mentor, coach, and...

  • Client Services/ Customer Support Analyst

    4 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...

  • Client Services/ Customer Support Analyst

    4 weeks ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...

  • Director - Olefin & Derivatives, Se Asia

    5 days ago

    Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 13 S&P Global Commodity Insights **The Role**: S&P Global Commodity Insights are recruiting a number of exciting positions in petrochemicals. These roles are an opportunity to develop and grow a market research and consulting business, having direct impact on the bottom line as well as shaping the...