Customer Service Executive

5 months ago


Skudai, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

**Basic Salary: RM3000 - RM3400 + Allowance + Signing Bonus (Depends on experience)**

**Location: Bandar Medini 7, Nusajaya**

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**:

- Able to communicate in **Mandarin** since it will be dealing with Mandarin Speaker.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**:

- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group**:18-55 years old.**

**JOB DESCRIPTION**:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Signing bonus



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