Restaurant Assistant Manager

6 months ago


Kuala Lumpur, Malaysia Platform Hospitality Group Sdn. Bhd. Full time

**Job description**

The objective of the Assistant Manager work with the Restaurant Manager and assist in managing the effective operations of the restaurant. He/she will provide directions to the team and manage a crew of at least 20 persons.

The Assistant Manager is required to:
Run the daily operations of the restaurant
- Opening and closing of outlet
- Ensure setup and preparations are in order before opening of the restaurant everyday
- Managing stocks and inventory

Maintain a good housekeeping regime
- Ensure cleanliness of the outlet
- Ensure that the outlet is maintained in an orderly manner
- Complete work orders for maintenance and upkeeping
- Report defects in a timely manner
- Inspect storage for organization
- Use of FIFO

Lead the team in an orderly manner and provide regular/timely training effectively
- Scheduling of the team
- Hiring, training, guidance and evaluating each member of the team. He/she is to serve as a role model for the team and motivate them.
- Ensure that staff are properly groomed and attired everyday
- Ensure that all safety and security policies set by the company are followed, and to make timely report on unsafe working conditions such as accidents, injuries, etc.
- Ensure that staff are trained to speak and carry themselves in a certain manner, aligned with the standards set by the company

Ensure a positive experience for all guests
- Training the team to have synchronized manner of approaching guests according to the standards set by the company, and in handling their requests, so that they may have a memorable and positive experience with us
- Lead by example to motivate team to manage guests in a positive manner
- Anticipate guests’ needs
- Treat all guests with a positive attitude and sincerity
- Manage feedback and complaints of guests
- Oversee reservations and guests’ seating arrangements

Work with the management team
- Ensure adherence to quality expectations and standards
- Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
- Participate in meetings and contribute in an effective and timely manner

**Requirements**:

- Two years working experience in the same capacity
- Good communication skills (Fluent English and Bahasa Malaysia)
- Good time management skills
- Able to work on shift
- Able to drive revenue
- Pleasant personality
- SPM/Diploma/Degree or higher academic qualifications in any relevant fields

**Job Types**: Permanent, Full-time

**Salary**: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Meal provided

Schedule:

- Afternoon shift
- Day shift
- Early shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)



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