Service Assurance Manager

**MANAGER, CONTROL ASSURANCE - APAC OPERATIONS** **Region: APAC Working hours (9:00AM - 6:00PM)** **What is the opportunity?** The Control Assurance will be responsible for the following: - Responsible for the **risk and control governance** from BAU activities across different business functions in Hong Kong operations. - **Reviewing and providing...

**Responsibilities**: - Position title: Helpdesk Analyst (Ticketing System) - Contract: 6 Months Contracts (Cut offs End of June and December) - Venue: Cyberjaya, Selangor - ITIL Framework Cert is an advantage- The incumbent is the first point of contact and main resource in the company in providing end user support. He/she will have to work tactfully with...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction. This position is charged with resolving customer issues with the independent...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...

**About the role**: - As a IT Service Continuity Manager your main role is to support information security and IT service continuity management to identify and manage risks associated to information and services provided by Data centre. **Overall Role Purpose** - To ensure compliance with DPDHL IT Service Continuity Management (ITSCM) Policy and regulatory...

**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

List-ID: 102432093Today 15:35 **Job Description**: - Vebo Auto Service Sdn Bhd is a premium independent automotive service and repair center based in Cyberjaya, Selangor. We specialises in BMW and Mini car models. In view of strong customer demand and future expansion, we’re looking to hire qualified Service Advisors to join our team. Job...

Job Title: Infrastructure Project Manager Client: Oil & Gas Industry [SHELL] Contract Duration: 1 Year Contract Location: Cyberjaya, Selangor Salary Range: Depend on the experience The incumbent will manage IDT Enterprise Service Infrastructure projects for China. In particular, the incumbent is responsible to implement IT Collaboration platform/solution...

Requisition ID: 30072- Location: CYBERJAYA SELANGOR DARUL EHSAN, MY, 63000**Job Requirement**: - Management of the team of Project Engineers, Operation Engineers, Maintenance Engineers and Facility Engineers; this includes all aspect of people/performance/rotation management. - Ensuring effective and efficient management of day to day 24x7 business...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Location: Jabatan Pengangkutan Jalan, (JPJ) Cyberjaya** **Job description**: 1. To provide advice and expertise to support on engineering, operational and maintenance matters to branch. 2. To provide expert support to the reimbursable and capital works related to branch. 3. To prepare and revise policies, operational and maintenance procedures when...

**Responsibilities**: - Understanding customer expectations and needs from the service. - Developing quality control processes. - Monitoring and evaluating internal service processes. - Evaluation of service quality to customer. - Engaging with customers and gathering feedback. - Producing statistical reports on quality standards. - Reporting to upper...

Responsibilities: 1. Project Planning and Coordination: Assist in the development of project plans, timelines, and schedules in collaboration with project managers and team members. Coordinate project activities, resources, and tasks to ensure timely and successful project delivery. Track project progress, milestones, and deliverables, and communicate...

**WE’RE RECRUITING!** As one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager! **Location**: Cyberjaya, Malaysia **Salary**: Competitive Base + Benefits **Job Type**: Permanent, Full-time **Hours**: 40 hours per week primarily covering core UK hours A fantastic opportunity awaits to join our Global Services...

**Job descriptions**: - Assist in the support of the AIA multi-cloud environment (predominantly Azure but with an AliCloud and AWS footprint) - Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management - Improve operational efficiency via use-case definition...

**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

**Key Responsibilities**: **Project Planning and Initiation**:Develop comprehensive project plans outlining scope, objectives, timelines, and resource requirements. Conduct project kick-off meetings, defining roles and responsibilities for team members. **Stakeholder Management**:Communicate effectively with internal and external stakeholders to gather...

**The Role**: As the Order to Delivery (OtD) Scheduling Support for the KL based team, you will take on an exciting challenge of supporting our business by communicating and working closely with our drivers, hauliers, customers, Customer Service Centre (CSC) and Scheduling teams to perform amendments to the schedule during its execution, manage customer...