Manager, Control Assurance

1 week ago

Cyberjaya, Malaysia AGENSI PEKERJAAN GENIUS BRIO SDN. BHD. Full time

**MANAGER, CONTROL ASSURANCE - APAC OPERATIONS**

**Region: APAC Working hours (9:00AM - 6:00PM)**

**What is the opportunity?**

The Control Assurance will be responsible for the following:

- Responsible for the **risk and control governance** from BAU activities across different business functions in Hong Kong operations.
- **Reviewing and providing assurance** that the control practices in respective business functions are effective, meet CLIENT'S enterprise level requirements, and are followed consistently across the business functions.
- **Challenging the business of their understanding of their risk** and the status and **adequacy of their controls**, inclusive of **proactive risk management**.
- Provide **BAU technical and change support**.
- **Periodic review of process** to refresh understanding of requirements and **review for compliance**.
- Responsible for **identifying areas where efficiencies** and accuracy improvements can be made and **implement a plan of action**.
- Accountable for **Global Servicing from operating location** (includes shifts and work on bank / legal holidays and weekend when required).
- **Maintain statistics** up to date (such as Manager Operational Dashboard).
- Maintain **organizational relationship** with Management.
- Ensure **effective resolution** of enquiries.
- **Identify and share development and training needs**, design training plan for the year

**What will you do?**
- **Perform control testing** to ensure the effectiveness of the controls adopted.
- **Assess Design Effectiveness** and Operational Effectiveness of processes.
- Ensure the **RCSA is updated **on timely manner and reviewed regularly.
- **Analysis of internal errors** and external errors to identify thematic and/or sporadic topics for enhanced training.
- Maintain a **healthy operating environment** by tracking set of Key Risk Indicators (KRI).
- Ensure all **processes are well documented**, reviewed regularly/periodically, and ensure timely update whenever there are changes made.
- Ensuring **team operates at acceptable competency** level by governing the training and competency assessment framework.
- Ensure to **align the control environment** of the processes in the scope of all Aurora team with best practices adopted in CLIENT'S Malaysia Operations.
- Act as an **independent governance unit** reporting directly to the Head of Department.
- Maintain **efficient communication channels** with management teams.
- **Management Reporting** - project status / updates / departmental performance.
- **Timely resolution**/escalation of inter-departmental and cross functional queries.
- Ensure **collaborative relationship** across jurisdictional, functional and cultural boundaries when required for the daily operations.
- Accountable for the **cross location collaboration** to ensure contingency support as well as consistency in procedures and delivery.
- Maintain standards of personal and professional behaviour.
- Take responsibility for personal development and training.
- Develops others: Coaches for high performance / Builds future capabilities / Team development.
- **Sole-contributor** to work with all parties to ensure full cooperation from the business teams.
- Adhere CLIENT’s core standards.
- Drives to Succeed: Results oriented / Client focused / Competitive.
- Leads with integrity: Trusted / Share information / Accountability.
- Shapes the future: Innovative and strategic / Change agent / Entrepreneurial.
- Seek ways to enhance and improve process flow and environment and adherence to risk factors.

**What do you need to succeed?**

**Must-have**:

- University Degree and/or relevant professional training.
- 7+ years of relevant experience.
- 2+ years of experience in **stakeholder management**.
- Experienced in relevant **Securities Operations/Financial Services**.
- Sufficient exposure to **generic operational risk framework**.
- Knowledge in **Excel VBA, SQL** will be an added advantage.
- Knowledge of accounting standards (**IFRS **and country specific accounting. standards) would be an advantage.

**Nice-to-have**:

- Ability to **identify control gaps and propose practical solution**.
- Proficiency in **English language **(written / oral) and **interpersonal skills**.
- Able to work under pressure following **tight deadlines** and/or S.L.A. requirements.
- Able to work with others as a **strong team player** in a fast-paced environment.
- Willing to take on **new challenges and result oriented**.
- **Compliant to rules **and procedures.
- **Independent**, confident, self-motivated, **pro-active** and mature.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program includ

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