Service Desk Team Lead

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in Petaling Jaya,...

Front Desk Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Job Position: Service Desk Support Assistant Team Leader Job ID: 20240174 C(A45)AH Company Background: IT Solution Service Provider Salary Range: Basic MYR6,500 MYR10,000 Working Days: 5 days Shift rotation 9am-6pm / 3pm-12am / 12am-9am shift Location: Plaza Ascent near Paradigm PJ Benefit: - 13th month salary - Medical benefit, vision benefit, dental...

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

**Company Description** NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX200 listed company with eight, soon to be...

**Company Description** NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX200 listed company with eight, soon to be...

Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

**Responsibilities**: - Create, close and resolve service ticket in the customer care systems - Log case to vendor and follow up to close service tickets - Follow up on outstanding requests and ensure timely resolution - Perform escalation to Level 2 support for any calls that beyond the 1st level scopes - Execute responsibilities promptly following...

**Key Responsibilities**: - Issue Resolution: Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed. - Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

**Job Specification** - As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support and assistance. You will create incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical issues, and escalate service tickets to...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker (M/F/d) could be...

Why are we proud of what we do at allnex? We create coatings, products which help protect the world **for all nex>t generations **- and that’s exactly what you can do joining us! Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other...

Why are we proud of what we do at allnex? We create coatings, products which help protect the world **for all nex>t generations **- and that’s exactly what you can do joining us! Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other...

**Join our Team**: **About this opportunity**: Ericsson is looking for a Field Service - Team Lead (Central) to join our team. This role is centered on managing the Service Assurance functions for our contract. You'll take on reactive, preventative, and predictive maintenance responsibilities within the scope of the service. As a customer-facing...

Job Position: Service Desk Support Assistant Team LeaderJob ID: C(A45)AHCompany Background: IT Solution Service ProviderSalary Range: Basic MYR6,500 MYR10,000Working Days: 5 days Shift rotation 9am-6pm / 3pm-12am / 12am-9am shiftLocation: Plaza Ascent near Paradigm PJBenefit: 13th month salary Medical benefit, vision benefit, dental benefit, attendance...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker could be the...