IT Support Manager

_Job Description : _ **NOTE : Only PR and Citizen** - Scheduling, monitoringand reporting batch jobs of specific frequency - Follow up with internaland external stakeholders (Customer and Vendor liaison) to progress tickets toresolution - Should possess goodcommunication skills and customer relations. - Adhere to the expectedservice levels complying with...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**Responsibilities**: - Support Coordinator ~ 1 Person- Receive and dispatch case to Engineer. - Coordinating and managing Engineer onsite schedule in the most effective manner. - Track and update Engineer onsite and appointment schedule & status in tracking system. - Complete reports and other tasks/assignments as required. - Provides administrative...

10 Years of experience in IT industry with 4-6 year experience in Production support engagements - Experience in managing stakeholders with consultative style of communication when addressing issues and solutions. - ITIL Process exposure for Service Management - incident management, problem management, change management, etc - Good technical background...

**Mandatory Skills**: - Hands on experience on Datacenter Networking (Nexus 3000, 9300), UCS-B System/Other issues and Storage Networking. - Hands on experience on SV (Server Virtualization), DCRS, DC Software, ACI and Storage. - Knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP,VLAN Knowledge of Cisco switching Platforms...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

**IT INFINITY PTE LTD** Sales Support Specialist [IT Services/Solutions/Immediate] **Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Provide setup and implementations for projects - Work closely with the Support Team by assisting with projects -...

**Operations Support (Executive)** In this role, you will perform premium reconciliation for premium collection from all channels. As part of this dynamic role, you will report to team manager and work closely with internal stakeholders to complete the reconciliation in compliance to the company guidelines, risk and service standards. **Job...

As an Application Support Executive, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward...

**Senior Buyer - Japanese** Ø SeniorBuyer - Spot / Tactical Procurement Ø Education: Bachelors Degree Ø ManageP2P Operations for various customers Ø Establishand Manage Procurement, Catalogue, Tactical and Spot Buy Operations Ø Experiencein managing S2P platforms like Coupa, Ariba Ø StandardTerms and Conditions negotiation with suppliers. Ø...

**Must-Have** (Ideally should not be more than 3-5) 8+ years of hands-on experience in SAP BW development and implementations, preferably in Pharma/healthcare industry with good Business Process knowledge in the area of Finance Development experience in BW/4HANA environment is required Strong knowledge of SAP reporting tools. SAP Analytics Cloud...

The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

Vacancy - Functional Analyst / Product Manager Location - Kuala Lumpur, Malaysia JD 1. Part of the Functional team at FinTech and will be responsible for Development / Implementation / Support of FinTech software products. 2. Collecting and documenting requirements from clients, coordinating with product development team for delivery 3. Validating and...

Technical skills: - Mainframe Z/os, - JCL, - COBOL, - VSAM, - CICS. Skill Must have skills: - Mainframe, - Cobol, - JCL and - VSAM **Job Type**: Permanent Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Min 0-1 years of experience in Customer support Fresh graduates can apply!!! **Job Type**: Contract **Salary**: RM2,800.00 - RM3,200.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...