Outlet Manager/chef Manager
3 weeks ago
_**LOCATION: REAL Private and International Schools, Johor Bahru Campus,2361, Persiaran Sri Plentong, Bandar Baru Permas Jaya, 81750 Masai, Johor.**_
- To be polite, professional, and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Takes personal responsibility for correcting customer-service problems
- Assist team before, during and after service
- Seeks out client's current and future needs
- Ensure all company innovations are correctly implemented (where applicable) & Identify any additional opportunities and discuss with the line manager
- Allocate duties to the team, supervising and assisting
- Coaches team to take corrective action as necessary and ensures follow-through
- Carry out appropriate training for all team members
- Explains the reasons for decisions
- Ensures the team has all the necessary information needed to meet its objectives
- Prioritize work, monitor standards and conduct regular quality audits
- Comply with company and client Health, Safety and Food Safety legislation
**Requirements**:
- Proven work experience as an Outlet Manager, or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff
- Strong leadership, motivation, and people skills
- Acute financial management skills
- At least 5 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): MANAGING, FOOD PREPARATION
Pay: RM4,500.00 - RM5,000.00 per month
**Benefits**:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
Ability to commute/relocate:
- Masai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- MANAGER ROLE: 5 years (required)
**Location**:
- Masai (required)
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