Assistant Manager, Customer Promise

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

As a MANAGER OF CUSTOMER PROMISE TEAM, you will lead a team of professionals responsible for investigating and resolving claims. Your primary objective will be to ensure that all claims are handled efficiently and effectively, while maintaining high standards of customer service.Key Responsibilities:Lead a team of claims investigators and due diligence...

Prudential Hong Kong Limited is committed to delivering exceptional customer experience through our dedicated teams. As a CUSTOMER PROMISE CLAIMS INVESTIGATOR, you will be responsible for conducting thorough investigations into claims, ensuring compliance with company policies and regulatory requirements.Key Responsibilities:Conduct claims investigations and...

Executive, Customer Promise - Healthcare Claims Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and...

Executive, Customer Promise - Reimbursement & Accident Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Executive, Customer Promise - Medical Reimbursement & Accident Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their...

Executive, Customer Promise - Major Claims Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

Company OverviewAt Prudential Hong Kong Limited, we strive to be partners for every life and protectors for every future. Our purpose is to create a culture of diversity and inclusion, where our employees can thrive and make an impact.Job DescriptionManage an efficient and effective Claims team by meeting and exceeding management's expectations on...

Duties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...

Executive, Customer Promise - Medical Reimbursement & Accident Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Job Summary:The incumbent is responsible for providing efficient and effective support to the company's goals by meeting and exceeding expectations on operational processes. To achieve this, they must acquire a thorough knowledge of different insurance products and operational processes to ensure customer inquiries are resolved in accordance with agreed...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

At Prudential, our purpose is to be partners for every life and protectors for every future. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.Key Responsibilities:We adhere to our claim workflow in relation to hospitalization claims procedure.Assess and provide...

Assistant Manager, Customer Service **Responsibilites**: - **Operational Management**: - Lead, manage and coach the regional customer services team to achieve high levels of customer satisfaction and retention. - Assist the Customer Service Manager in developing and implementing strategies, policies, and procedures to improve customer satisfaction and...

Job Title: Senior Manager, Customer Promise-Medical ReimbursementDescription: We are seeking a highly skilled and experienced Senior Manager, Customer Promise-Medical Reimbursement to join our Claims team. The successful candidate will have a proven track record in managing claims operations and delivering exceptional customer experiences.Key...

**Responsibilites**: - **Operational Management**: - Lead, manage and coach the regional customer services team to achieve high levels of customer satisfaction and retention. - Assist the Customer Service Manager in developing and implementing strategies, policies, and procedures to improve customer satisfaction and operational efficiency. - Resolve...