Quality Assurance Trainer

**Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...

Quality Assurance & Regulatory Affairs Executive #MSL Description Job ScopeImplement quality assurance policies and procedures to ensure compliance with applicable regulations and standards.Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on NC/CAPA.Investigate and...

Quality Assurance & Regulatory Affairs Executive (Mandarin Speaker) #MSL Description Job ScopeImplement quality assurance policies and procedures to ensure compliance with applicable regulations and standards.Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on...

**Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...

**Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...

**Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

**Responsibilities**:**Coordination of Quality Initiatives, especially in the Academic Core Area.** - Develop Annual Plan of Academic Quality Activities, including Management of Venue, Facilities, Refreshments, and Sourcing for vendors/trainers/training programmes - Implement and Coordinate Initiatives with process owners - Implement Staff Quality Awareness...

JOB DESCRIPTION Role in Technical and Advisory: 1. Technical Manager in providing technical input aligned with IPPF Standards and relating to Governance, Risk Management and Controls to technical engagements. 2. Educational Development Products management. Role in Quality Assurance: 1. Quality Assurance Manager in executing external quality assessment review...

**Position Snapshot** **Quality Assurance Executive** Location: Nestle Distribution Centre,Sijangkang Company: Nestlé Manufacturing (M) Sdn. Bhd. Full-time Bachelor’s Degree in Food Science or any other relevant discipline At least 2 year of relevant experience **Position Summary** Leads a small team to ensure microbiological/chemical/sensory...

Job Summary As a QA consultant, you are responsible to perform any required software testing to ensure systems are functioning as per documented requirements. **Responsibilities**: Perform functional tests (System Integration Test, User Acceptance Test, Automation Test) Validate features/functionality of the system as per documented business...

EA SPORTS FCBuilding on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world to new heights – and this is just the beginningWith more...

EA SPORTS FC Building on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world to new heights – and this is just the beginning! With more...

**GENERAL DESCRIPTION** As a Junior Executive in Quality Assurance, you will be responsible for monitoring and assessing the performance of our customer service representatives to ensure adherence to quality standards and best practices. Your primary objective will be to maintain and improve the overall quality of customer interactions, thereby enhancing...

Lead requirement gathering and analysis sessions. - Oversee and coordinate the change management process, ensuring all change requestsare accurately logged, reviewed, and delivered within the agreed timelines. - Work closely with the development team to plan delivery timelines, ensuring that change requests are prioritized and included in the backlog...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

**仕事内容**: ROLE : Quality Analyst cum Trainer Rotational shifts Role & Responsibilities: I. Trainer - Under the guidance of the class Trainer and supervision of the local Training Manager, the Program Ready Trainer will facilitate the training of classes as required - Present training materials through classroom learning, hands on demonstrations,...

Position: Quality Analyst - Customer Service (Airlines, Ticketing, Travel & Tours) - BPO Location: Kuala Lumpur, Malaysia Joining date: Sept 1 year experience in Quality Analysis in CS is a Must Relocation costs and paper work will be catered for by Client **Position Overview**: **Responsibilities**: - Analyze customer service interactions for adherence...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**Role**:Customer Service Trainer **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Voice Trainer Process Training Process trainer- Conduct thorough assessments to identify training needs across various departments and job roles.- Analyze...