Assistant Manager, Business Intelligence

2 weeks ago

Kuala Lumpur, Malaysia Malaysia Airline Full time

**Job Title**:
Assistant Manager, Business Intelligence

**Reports To**:
Lead, Business Intelligence

**Role Purpose**:

- This position is responsible to develop analysis, reporting capabilities and provide actionable insights that will assist Management in strategic decision-making across the organization.
- The Assistant Manager, Business Intelligence roles includes to analyse business requirements and carry out process improvement initiatives in order to provide recommendations to optimize operations and/or improve products and services. The role is expected to deliver insights to management through usage of effective visualizations and dashboards.

**Key Accountability**:

- Consulting with Management and relevant stakeholders to define goals in order to deploy suitable analytics and/or process improvement solutions to meet the needs or to answer the business problems.
- Carry out analysis and/or process improvement initiatives to evaluate for cost, effectiveness and/or risk of identified issues and to provide recommendations to Management.
- Develop and manage business intelligence solutions for the organisation.
- Design and implementation of market research, research on airlines related improvement, future trends or benchmark studies to answer business problems from stakeholders or to compare Company’s performance against industry peers.
- Create and assemble report on analytical/process improvement initiatives using meaningful visualizations and/or dashboard with concise summary to ease stakeholders' understanding when viewing the reports.
- Collaborate with team members and Management to implement improvements.
- Evaluate the effectiveness of implemented solutions.

**Qualification & Experience**:
Degree in Operations Analysis, Actuarial Science, Statistics, Economics, Mathematics or related field with 3 years working experience in research analysis or other relevant fields.

**Areas of Experience**:

- Experience in both qualitative and quantitative research methodology
- Knowledge in process improvement methodology for example Six Sigma, LSS or other business and project management methods like Lean, Agile and Scrum
- Practical experience in developing dashboards and visual insights. Hands-on experience in visualization and reporting tools such as SAS, Qlik, Tableau, Power BI and Excel (Power Pivot).
- Strategic skills in storytelling with data
- Strong communication, persuasion and presentation skills

**Personality Traits**:

- High ability to multi-task.
- Highly developed analytical skills and an ability to solve complex problems.
- Excellent interpersonal skills.
- Able to work both as a team and independently

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