Level 2 IT Support

Hi Greetings from Avows technologies We have multiple openings for **Level-2 Application Support** Please find the JD "Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have. Experience by using ITSM tools...

We are hiring for L2 Application Support for one of our Malaysian clients - Onsite. Please find the details below. Experience: 2 to 3 years **Job Type**: 12 months extendable contract Work Location: Kl, Malaysia Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing...

a. Providing IT-managed desktop support services including timely resolution of IT desktop related incidents. b. Perform 1st level line IT support and troubleshooting services (for notebook, desktop, telecommunications and network services related problems) to CLIENT. c. To be the key team to centralize all general call logging, status...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Key Responsibilities**: - Provide support to end-users related requests or inquiries concerning General Inquiries, User Support, Guidance on Standard Workflows. - Provide exceptional customer service and ensure prompt and effective resolution of customer problems via first interaction resolution guidelines and/or escalated process. - **Troubleshooting**:...

*Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. *Escalate unresolved issues to the next level of support (Level 2) *Prepare activity reports and inform management of recurring problems. *Follow up on Level 1 Helpdesk tickets and perform ticket closure based on RSDH guidelines **Job Types**: Full-time, Contract Contract...

Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have. Experience by using ITSM tools like Service Now and JIRA. Familiar with ITIL process such as incident management, problem management and change...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

**About the Role**: - Role: First Level Support - Client: Strateq - Based Location: Onsite - Kuala Lumpur - Tenure: Initial Contract 36 Months - Joining Date: Immediate / 1 Month - Nationality: Local Malaysian **Responsibilities**: Ticket Management: Open, update, and close support tickets in the designated ticketing system, ensuring all relevant...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Nationality**:Malaysian **Job Type**:Part time Position (every Monday and Tuesday 9am to 6pm) **Location**:TRX, Kuala Lumpur (Onsite) *Looking for Immediate Joiners* **Requirements**: - Education: Bachelor's Degree in Computer Science or other relevant fields - Above 4 years' related experience preferred. - Able to read and write in English, can...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**IT INFINITY PTE LTD** Sales Support Specialist [IT Services/Solutions/Immediate] **Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Provide setup and implementations for projects - Work closely with the Support Team by assisting with projects -...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Job Highlights** - Unique Opportunity for Career & Self Development - Young & Energetic Culture - Dental, Optical, Staff Insurance, training, Birthday gift, etc **WHAT YOU’LL DO** **WHAT YOU HAVE** - Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)Experience directly managing a team in a managerial...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...