Customer Service

deal directly with customers either by telephone, electronically or face to face - respond promptly to customer inquiries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide pricing and delivery information - perform customer verifications - set up new customer accounts -...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Job Descriptions: - Ensuring high levels of customer satisfaction through excellent sales service - Process orders and ensure they are fulfilled - Handle customer concerns Job Requirements: - At least 1 year of experience in customer service or an administrative role - The ability to communicate well with customers and with other members of the team -...

Responsibilities: - Strong problem solving and analytical skills. - To monitor floor operations and oversee promotion setup and events performance. - Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact. - Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella,...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Receive booking from customer - Ability to execute the delivery and meet customer objectives without any error & mistakes - Provide good communication to the customer & the internal division on bookings & must report to HOD for any critical matter, failure cases, disputed or delayed cases - Open job profile, prepare & monitor invoicing till job complete for...

**Key Responsibilities:**Customer Service Representative RoleWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to instrument users and owners.Your key responsibilities will include:Responding to customer inquiries and resolving...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR's) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

**Responsibilities**: To deliver superior customer service in all situations. Position is responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Shui Xing. Position will perform customer service functions with special emphasis on communications, problem solving, inventory control,...

We are looking for a Customer Service Executive to provide excellent customer service and support. As a Customer Service Executive, you will be responsible for handling customer inquiries, resolving issues, and building relationships with customers.Requirements:Fresh graduates are welcome to applyExcellent communication skills in Bahasa Malaysia and...

About the Role:This position is a fantastic opportunity to start your career in customer service with our airline project.Job Summary:We are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Support. As a key member of our support team, you will be responsible for providing excellent customer service to our...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. -...

**Provide product/services information**: - **Answer questions**: - **Resolve any emerging problems that our customer accounts might face with accuracy and efficiency** **Job Types**: Full-time, Part-time, Freelance, Fresh graduate Pay: RM3,500.00 - RM9,000.00 per month Expected hours: 40 per week **Benefits**: - Flexible schedule - Free parking -...

As a Customer Service Supervisor at Growth Mindset Group's (GMG) Setia City Mall location in Columbia, you will play a vital role in ensuring an exceptional customer experience.Key responsibilities include:Developing strong relationships with customers to increase loyalty and retention.Leading a team to achieve sales targets through effective customer...