Associate, OTC

5 months ago

Petaling Jaya, Malaysia Abbott Laboratories Full time

**MAIN RESPONSIBILITIES**
- Liaise with customers for prompt collection of due AR balances.
- Liaise with commercial team to resolve issues relating to collection, and on-hold orders.
- Knock collection again AR balance.
- Denied Party Screening of new customers and quarterly for all customers & banks.
- Review and approve new customer creation.
- Review and approve customer master data maintenance.
- Review and approve customer master data change audit trail.
- Review and release customer orders that are on-hold due exceeding of credit.limit or overdue AR.
- Review AR aging reports for escalation if necessary.
- Validate customer rebate calculations.
- Quarterly collection forecast to corporate treasury.
- Submit AR reports to corporate.

Month-end Activities:

- Calculation of AR reverse as per policies.
- Generate and send Statement of Accounts to customers.
- Prepare and furnish to business units DSO report, AR aging report, and overdue AR report.
- Compile detailed AR reports for Shared Services Hub
- Perform AR reconciliation.
- Attend AR review meeting with business units.

**SKILL, EDUCATION & EXPERIENCE**
- BA degree in Business or Accounting.
- 2-3 years of credit experience inclusive of all aspects of credit management.
- Knowledge and understanding of overall OTC processes.
- Prior recent experience working in a captive SSC environment preferred.
- Experience with 3rd party outsource providers an advantage.
- Strong ability to interact with internal and external parties at various levels.
- Attentive to detail with a propensity for continuous improvement.
- Reasonable skill level in Excel, Word, Powerpoint.
- Minimum Language Skills: English required, other languages desirable.

Preferred Experience
- Additional other non-SAP ERP experience a plus.

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