Technical Assistant

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

We are seeking for a passionate technical specialist to join our Analytics Department at ATG Nexus Sdn Bhd. This role will be responsible for helping in designing and implementing BI solutions that meet the organization’s needs. Position Overview: - Collaborate with senior technical specialists to understand business requirements and develop data...

**Job Responsibility**: 1. Define and manage resource plan aligning to the project schedule 2. Plan and drive the project’s technical execution to achieve the committed scope and timeline. 3. Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner. 4. Collaboration with customers to...

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...

**JOB PURPOSE / OVERVIEW (For this Job)** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance...

Responsibility: 1.Assist the sales team on any pre-sales inquiries 协助销售团队进行任何售前咨询 2.Provide professional technical support to our customers 为客户提供专业的技术支持 3.Perform product testings to better understand our products 进行产品测试以更好地了解我们的产品 4.Provide trainings to both our internal...

We are seeking a motivated NOC Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in network monitoring and support. **Key Responsibilities**: - Provide L1 network-related incidents and escalate issues as needed to ensure timely resolution within the agreed response time. - Assist in in-house technical...

Upright TalentWe are seeking a highly skilled Senior Technical Specialist to join our team.About the RoleThis is an exciting opportunity for a Technical Engineer to take their skills to the next level. As a Senior Technical Specialist, you will play a crucial role in assisting the sales team with pre-sales inquiries, providing professional technical support...

Job Responsibilities: What you'll be doing * Handling incoming customer enquiries and requests related to product warranties * Processing warranty claims and returns in a timely and efficient manner * Maintaining accurate records and documentation of all warranty-related activities * Prepare and submit warranty reports as needed. * Collaborating with the...

Upright Talent is looking for a skilled and motivated Techincal Specialist to join our team. About the Role:This position is responsible for providing technical support to our customers, assisting the sales team with pre-sales inquiries, and performing product testing.The ideal candidate will have a degree in Mechanical Engineering or Electrical Engineering,...

Your Roles and Responsibilities.Support the sales team in handling pre-sales inquiries and provide professional technical assistance to customers.Conduct product testings to enhance product understanding and deliver training to internal staff and customers.Provide after-sales support services, including troubleshooting and warranty claims.What We Offer.A...

**Responsibilities**: - Provide technical support to staff for hardware, software, and network-related issues. - Install, configure, and maintain computer systems and software. - Troubleshoot technical problems and provide timely solutions. - Assist in the implementation of IT projects and initiatives. - Ensure the security and integrity of IT...

End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches under supervision. - User Training: - Develop...

Job Description: - To issue billing and official receipts to season and visitors collection - To follow-up outstanding payment and to monitor aging report on monthly basis - To prepare monthly revenue report - To liaise with technical team on activation of cards - To create new contract as and when is required - To liaise with finance on revenue related...