Customer Service Training

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Cambridge Management and Cambridge Training are committed to provide value-added consultancy and training services to our clients. We shall adhere to the following Core Values to honour our commitments: - Constantly and consistently deliver our services with Positive IMPACT; - Meeting the requirements and expectations of our clients by getting to the root...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Position: Training and Certification Collaboration - Business Development Aro Australian Training Academy (AATA) is based in Melbourne, Australia. We are comprised of consultants and trainers specialising in education consultancy, certification awards, and training. Aro Australian Training Academy is an Australian-based independent accreditation,...

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **The Difference You Will Make**: As our business grows, we are looking to further strengthen our Asia Pacific Service business by hiring a **Service Training Manager** to align the vision...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**We help the world run better** **About Customer Success Service Academy** SAP Customer Success Service’s team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Position**:Customer Service Cum Sales Executive **Salary**: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per year **Working Hours**: 8:30 AM - 5:30 PM **Working Days**: Monday - Friday **Location**: Ampang Hilir, 55100 Kuala Lumpur **Job Description**: - Manage customer relations - Manage customer complaints - Manage customer inquiries - Manage...

**Job Number** 24053795 **Job Category** Human Resources **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training...

*Urgent Requirements* **#hiring** **#growthfn** **#Russiaspeaker** **#malaysiajobs** We are **#hiring**, know someone that might be interested? *Vacancy: Customer Service-Native/Non-native Russian* cation: KL Sentral, Malaysia. Languages:*Native or Non-native Russian + English (B2)* **Salary**: RM7700 + KPI - up to RM300 + night shift...

**Roles and Responsibilities** - Provide over-all leadership for the successful offering and execution of Customer Training Projects - Act as Customer Training point of contact for the assigned region - Work with Regional Operations team, the Customer and Gas Power Training Team to coordinate overall training offering (R0 to R3) and execution (R4) with...

**KEY AREAS OF RESPONSIBILITIES**: - Identify current challenges in customer service across the division. - Customize training program according to the needs of the brands, with emphasis on Rolex & Tudor. - Plan out a monthly and yearly training calendar. - Work closely with brand managers for updates and insights pertaining to the brand standards and...

The HRDF Approved Trainer will be responsible for developing and delivering comprehensive training programs to our in-house teams and academy trainees. The training will cover all aspects of laundry services, including but not limited to dry cleaning, wet cleaning, stain removal, customer service, and the use of specialized equipment. **Requirements**: -...

Working closely with the regional delivery managers to provide service excellence - Work closely with client programme managers & project managers to ensure service levels are met - Participate in performance review meetings (regional & global) - Contribute to defining operational process for continuous improvements and adherence to service level...

**Role**:Customer Service Trainer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BPO Skills- Minimum requirement: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers. 2. Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic). 3. Allocate tasks to staff according to the competence...