Credit Collector

1 week ago

Kuala Lumpur, Malaysia Radius Payment Solutions Full time

**Location**: Valley City, 59200, Kuala Lumpur, Malaysia
**Working Hours**: Monday - Friday
**Salary**: RM 2,800 - 3,600

Radius Payment Solutions is a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global company with offices across five continents.

**Key responsibilities of the role**:

- Supervise outstanding account balances;
- Update notes in company’s existing system from result of credit & collection activities assigned;
- Commence appropriate actions to ensure collection of slow paying or offending balances;
- Keep management informed of credit and collection activities and take action prescribed by senior management to tackle issues raised;
- Assist customers to resolve account problems emanating from incorrect billing, inaccurate information, improper delivery, slow payments, etc;
- Act as the company’s representative in taking inbound calls whenever necessary;
- Arrange debt repayment based on customer’s financial situation and client repayment guidelines, via credit card, check or obtained insurance

**The experience we are looking for**:

- Diploma / Bachelor’s Degree are welcomed to apply
- At least 2 years related working experience
- Ability to speak Mandarin is an advantage
- Knowledge in IT - Microsoft office (Word & Excel)
- Able to communicate and negotiate well with people.
- Good personality, responsible and positive.

**Why choose Radius? What makes us different?**
- Fast growing, global company
- Innovative, technology driven culture.
- Fantastic opportunities for ongoing development, training and career progression.
- Secondment opportunities to work in our international offices.

**What benefits do we offer?**
- 14 days annual leave, plus public holidays
- Medical card
- Fantastic uncapped commission plan
- Excellent training and coaching
- Opportunities for ongoing development and progression
- Secondment opportunities to work in our international offices
- Life assurance
- Service Awards at 5, 10 and 20 years

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