Freight Customer Service Executive

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - To handle and identify customer inquiries completely and accurately to the satisfaction of the customer - Respond promptly to customer inquiries on booking confirmation and monitoring of shipment. - Proactive in communication with...

Minimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - Able to do quotations and check rates - Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific...

Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/...

Oversee and manage the Freight Customer Service and Operations - Responsible for all Freight shipment [Import and Export] planning and arrangement from booking, pick up, pre-alert notification till the billing process - Able to do quotation for sea freight and air freight clients - Verify Billing Invoices prior to send out to Customer and Overseas agent -...

1. To prepare Request of Transport (ROT) for import and export deliveries 2. To execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customer's requirements 3. To attend queries on the status of the containers and update the customers accordingly 4. To update container movement into system and...

**Qualifications** - 3 years working experience in the related field. - Familiar with freight forwarding industry. - Proficient in both English and local language(s) - written and verbal communication skills. **Responsibilities** - Ensure that Operation’s functions are based on compliance agreements with company. - Monitor and ensure that individual KPIs...

Job Description: - Liaise with customer on operation issues. - Export consolidation planning - Import and export consolidation documents & liaising with overseas agent - Responding customer queries. - Verify Overseas & Contractors' invoices - Invoice billing - Rates negotiation with Carrier &Co-loader - Monitor and co-ordinate import & export shipments. -...

**CUSTOMER SERVICE COORDINATOR (Freight Forwarding)** - **Job Highlight**_ - Career Enhancement - Safe and Friendly Work Environment - **Job Descriptions**_ **Responsibilities**: - Prepare quotation for import, export & entertaining inquiries from customer. - Booking, follow up & shipment coordinator for customers. - Work closely with overseas agents to...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

Planning and Coordination: Develop and implement air freight strategies, considering cost, transit time, and service levels. Coordinate with internal teams and external partners to ensure timely and accurate shipment processing. Carrier Selection and Negotiation: Evaluate and select air carriers based on specific requirements. Negotiate pricing, service...

Job Scoop 1. Prepare Quotation for ocean freight, sea freight and custom clearance 2. Check the freight cost 3. Follow up on booking 4. Place booking 5. Prepare S/I, HBL and MBL 6. Check port system on vessel status 7. Check port system on container status 8. Co-respondance with oversea agent on enquiry and booking 9. Follow up shipment status with...

**Job Scope**: - To generate sales revenue for the freight department. - Receive enquiries and accurately input orders into the system. - Identify customer needs and ensure clear communication to related internal departments. - Co-ordinate between Freight Department internally and externally. - Maintain existing customer base through effective customer...

JOB VACANCY POSITION - CUSTOMER SERVICE SEA/ AIR LOCATION - BUKIT TINGGI, KLANG SALARY - RM 3000-4000 Serve as liaison between document processing and customer regarding all Shipment details. Assist Sales in Compiling Quotes by providing rates, tariffs etc. Source and Negotiate freight rates from Shipping Carriers, Shipping Agents and Co-loaders Work...

Incorporated in 2001, Wenzel Logistics is a leading international freight forwarding company headquartered in Malaysia. We offer total logistics solutions to meet your business needs; from land, sea and air freight to Warehousing, project handling and customs clearance solutions. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

Skills and Qualifications: - Proven experience as an Account Executive or similar role in the freight forwarding or logistics industry. - Strong understanding of the logistics and transportation sectors, including key dynamics and challenges. - Excellent communication and interpersonal skills, capable of fostering strong client relationships. - Proficient...

To prepare Request of Transport (ROT) for import and export deliveries. - to execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customers' requirements. - To attend queries on the status of the containers and update the customers accordingly. - To update container movement into system and...

Working days : Mon to friday, saturday alternate (8.30AM till 5.30PM, Sat 9am - 1pm) ~ Proactive, quick-thinking, team work and positive learning attitude. ~ With and without experience prefer with experience (fresh graduates are welcome to apply, training will be provided) ~ Required language(s) MANDARIN, ENGLISH, BAHASA MALAYSIA (able to speak and...

**Responsibilities for Management Trainee (Sales Marketing)** - Support business growth by generating leads and business opportunities. - Maintain strong customer relationships by ensuring customer satisfaction with our services. - Support and execute the company’s marketing direction. - Support and collaborate with colleagues from other teams. - Talents...

Plays a key role within the team of the organization and so you will be required to contribute significantly to the business strategy and determining budgets and sales targets. - Within Freight Forwarding you will be responsible for the management of the Export team which will include the monitoring of their performance, planning training appropriate to...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - Coordination on shipping rate profiling and negotiate with carries. - Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents - key in necessary information into the system, verify costs and issue an...