Japanese Customer Service

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Requirements**: - Minimum Diploma in any field. - Minimum **3 years** experience in similar field (Admin/ Secretary or any supporting roles). - Fluent to converse in English. Japanese speaker is highly favorable. - Capable to Multi-task **Responsibilities**: - Overall responsible in handle full spectrum in administration functions. - Upkeep and monitor...

Branch Manager (Japanese speaker) - Johor The Branch Manager for a Freight Forwarding branch office is responsible for overseeing and managing all operational and administrative aspects of the branch. This position requires strong leadership skills, excellent knowledge of freight forwarding operations, and the ability to effectively manage a team. The...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**About the Company** Total logistic solution provider, operates through a global network based worldwide and offers a full lineup of logistics services including air and ocean freight forwarding. The Branch Manager for a Freight Forwarding branch office is responsible for overseeing and managing all operational and administrative aspects of the...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Responsibilities**: - Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

company secretary task manage expatriate matters - example visa, accomodation etc - translator to japanese visitors and translation documentation RVM (MALAYSIA) SDN BHD was incorporated on 2nd January 1991 as the first overseas plant of Riken Vitamin Co., Ltd., Japan to produce distilled monoglyceride (DMG) - a food emulsifier. Emulsifier is used to improve...

Customer Focused RoleWe are looking for a Customer Satisfaction and Sales Growth Expert who can build and maintain strong relationships with customers to ensure their satisfaction and loyalty. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**Job Description**In this role, you will be responsible for delivering fair outcomes to our customers and ensuring the quality of service in place. You will actively share customer feedback with internal departments to improve the customer experience and respond to feedback received from social media.**Key Responsibilities:**Deliver fair outcomes to...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

**Job Scope**: 1. Provide outstanding customer service to improve customer satisfaction and relationship 2. Prepare Sales order (cash) and Delivery order (DO) 3. Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers 4. Handle incoming phone calls related to; return material requests, product sample...

Responsible for all sales/customer support activities and oversee daily order processing - Answer customer inquiry and complaints from all channels in accordance to company's communication policy - Issue quotation, sales order and delivery order. - Attend to call-in customer enquiries and walk-in customer - Co-ordinate with store department for collect and...